Why does my display always switch to horizontal when I am reading mail? I have an ipod 6s

As soon as I go to retrieve my mail, the screen switches to horizontal and is non-responsive to my attempt to make it vertical. I am using an iphone 6S. Has anyone else experienced this?

iPhone 6s, iOS 9.2.1

Posted on Feb 16, 2016 5:57 AM

Reply
1 reply

Feb 17, 2016 11:30 AM in response to larkin191

Greetings larkin191,


Thanks for using the Apple Support Communities!


I understand that your iPod is not displaying the orientation that you would like when opening an app like Mail. To begin troubleshooting this situation, I recommend reading over and working through the suggested steps in the following article, including the Get more help section.


If the screen doesn't rotate on your iPhone, iPad, or iPod touch - Apple Support


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does my display always switch to horizontal when I am reading mail? I have an ipod 6s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.