Q: iPhone 6 fingerprint error 53

Same thing here but what I also found odd it wasn't really a glowing report and their forecast was for a diminishing industry. Not something I would invest in based upon this report.

deggie wrote:

 

Same thing here but what I also found odd it wasn't really a glowing report and their forecast was for a diminishing industry. Not something I would invest in based upon this report.

I'll be interested to see how often that link shows up.

Well it was good enough for Bloomberg and best selling critically acclaimed author Adam Minter, but you're right--What does he know compared to you guys.

http://www.bloombergview.com/articles/2016-02-15/why-can-t-you-repair-an-iphone

As with so many things if you read his article and click on the link for "multi-billion dollar industry" it goes back to the previous link you provided which talked about 1.4 billion. The correct term Mr. Minter should have used was "more than one billion dollar industry", saying multi-billion is inaccurate and puffery. And as has already been pointed out when you rule out different parts of the industry it goes far below a billion. You are not a competitive "threat" to Apple as one of your tribe recently claimed. And the report still does not provide an optimistic future.

deggie wrote:

 

As with so many things if you read his article and click on the link for "multi-billion dollar industry" it goes back to the previous link you provided which talked about 1.4 billion.

So, I'm getting the feeling I'm going to be seeing a lot of this link.

LOL

Meg St._Clair wrote:

 

TJBUSMC1973 wrote:

 

 

I was kind of saving the whole 'questionable source' as a silver bullet, so to speak.

Oops, sorry!

LOL, no worries.  If it mens they'll cite better sources, then all the better.  If we're going to make claims, it's only fair to back it up with verifiable facts.

mendonipadrehab wrote:

 

Well it was good enough for Bloomberg and best selling critically acclaimed author Adam Minter, but you're right--What does he know compared to you guys.

http://www.bloombergview.com/articles/2016-02-15/why-can-t-you-repair-an-iphone

He's using the same resource you and I did.  However, he's writing from a particular viewpoint, one in which he believes that it should be a more competitive marketplace. And to be honest, so do I.  Competition encourages innovation. 

But that's not the point at all.  The point is, and always has been, in the current landscape, does third-party repair void your iPhone warranty?  And the answer is yes, it most assuredly can.  Now, has Apple, on a case-by-case basis, sometimes decided to provide support anyways.  Yes.  But ti's not a blanket policy, and no individual user should ever expect that.

Additionally, there are no unauthorized service providers that use legitimate Apple parts.  Do I personally think that there should be more options for customers?  Yes.  But again, this isn't about opinions; it's about actual, real-world facts.

The most recent point was the 'size' of the industry.  The claim that there is a multi-billion dollar iPhone third-party (unauthorized) service industry is patently false, even from that resource.  $1.4 billion isn't 'multi'.  That $1.4 billion isn't all just iPhones, nor is it all just unauthorized third-parties.

You want to say it's 'over a billion dollars'?  Well, that might be arguable.  But in my previous post, I broke down why that's not even really accurate.

Yes, http://www.bloombergview.com/articles/2016-02-15/why-can-t-you-repair-an-iphone was the article I had in mind. On closer inspection of the link, it says 1.4 billion. Which I still think is a tad conservative.

Regardless, my original point I was trying to make, was that Apple were well aware of this industry (as it's not small), and well aware that a lot of their customers would use these services.

And in reply to someone elses response... I never claimed it's a "competitive threat", I said it's "real competition". I'm sure Apple would prefer to have the entire repair sector to themselves.

Why are you guys squabbling over trivia?  What is the big picture here.   Independent repair has always been in an unstated symbiosis with the manufacturers.  The reality is, things that make business sense for a mom and pop independent repair shop don't make sense for institutionalized repair---and that's a great thing.   Last night a research professor drove out to my shop at 11pm.  He had popped a motherboard connector trying to upgrade a hard drive on a Mac mini, and has a grant deadline in two weeks.   I was happy to take his board, bring him around the back and solder the connectors with the microscope view projected on the wall for him to watch.  We chatted about repair, neuroplasticity, and carbon nanotubes as a novel way to transduce cells.  It was a fun break from the queue of mail in repairs.  I got a note from him this morning that his computer was working and he was thrilled that we were able to accommodate him.   I asked him how he found me, and he said that we'd done an iPad screen replacement for his wife a few months ago.  With that repair, my business manager happened to be in their area when they called for a quote and had picked up the iPad from the customer's house as a courtesy.  

This kind of small town business model is great for both the business and the customer.  It has clear value.   It does not make business sense for Apple to do an iPad screen replacement at all at the institutional level, and certainly not any kind of pick up service, or last minute motherboard repair.  There is not enough money in those repairs for this to make sense for them.  At a small level, it is a toss up between long term customer satisfaction with their Apple products, and the potential delay of new sales that resulted from these repairs.   There is a tentative symbiosis.

More of a concern is franchise repair--which is a relatively new entry into the repair marketplace.  This is an attempt by a third party to do profit-driven institutionalized repair.  These shops are primarily run by businessmen opportunists with little or no real experience in the industry.  The work force is mostly unskilled minimum wage workers with high turnover.  In the old equation "price, quality, speed--pick two"  They pick speed and price.   As a result, they pump out cheap repairs using cheap parts and have an unacceptable rate of botched customer devices.   This is not good for Apple.  Bad repair = customers unhappy with their devices, and at risk to blame the product for failing and pick a different phone at the next upgrade. 

SunofRa--I've been watching you make some great posts on this forum lately. I admire your level-headed tone and clear knowledge of repair.  Can I ask--who are you and what is your shop? Do I know you elsewhere online in the repair community? I assume you are a YT subscriber, no?  I am a connector of people and I can tell that you do good work.  From some of the boards I've seen out of Australia, you'll do well

Thanks Jessa. The feeling is reciprocated.

This is me here.

I'm not anywhere else on line... even being on here has been a little odd, but it had to be done right?

I am indeed a YT subscriber. Finding people like yourself and Louis has really helped me to persevere with my approach to repair. So thanks for that!

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No, if you parse it down it is far less than a billion. To Apple, Samsung, etc. it is small and I doubt financial executives at Apple care either way.

Go to a Apple Store.

Trust me, that's your best option,

The two points I was trying to get across was that Apple were aware of independent repairs. And that they were aware that People would take their devices to independent repairers. If only I could go back in time and write the words "large enough" instead of "multi-billion"!