rhi_dave

Q: Unable to backup to iCloud

Help Please!

 

I am unable to backup my iPhone to iCloud do to insufficient space.

I have found a few forums that suggest that i manage my storage. I did this deselecting apps/data that i did not want backed up, deleting apps off the phone, deleting old pictures and messages, but my available space amount did not change. I would have assumed that this would have increased.

 

I have no other backup on there for other or old devices only the one for my phone.

Is there any other option apart from buying more storage?

 

Many Thanks

Rhi

iPhone 5c, iOS 9.2.1

Posted on Feb 16, 2016 7:06 AM

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Q: Unable to backup to iCloud

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Feb 17, 2016 1:48 PM in response to rhi_dave
    Community Specialists
    Feb 17, 2016 1:48 PM in response to rhi_dave

    Howdy Rhi,

    Thanks for using the Apple Support Communities.

     

    I see that you're running low on iCloud storage and you're unable to backup your iPhone to iCloud, even after optimizing what is backed up.    While you may need to end up upgrading your iCloud storage, you can also take a look at the tips in the support link below for some other helpful ideas.

     

    Manage your iCloud storage

     

    Take care.