I use the Health App to keep track of daily steps. It will keep track during the day, but the next day, all the previous day's data will disappear. This data syncs with MyFitnessPal and it remains in that app, but disappears from Health. I've rebooted hard closed the app, rebooted and hard reset the device, to no avail. I'd rather avoid restoring if possible. Any ideas?
iPhone 6s, iOS 9.2.1
This is new to me, but maybe someone that has seen this issue will provide some insight. This support document show some information about the Health app. Use Health on your iPhone or iPod touch - Apple Support
You can also check the User Guide here for additional information. http://help.apple.com/iphone/9/
Are you viewing the Step information in Steps, or in Dashboard? When viewing, if you look to the top, you an choose the view, are you looking at Day, Week, Month, or Year? If Day, you will only see the current Day.
I've not seen this, however I do not use another fitness app. There are no many real settings when it comes to Health app, I wonder if there are some settings in this other fitness app you are using that is deleting the information when imported to it.
EDIT: If you go to Settings>Privacy>Motion & Fitness, do you have Fitness Tracking and Health turned on there? Sorry, grabbing at straws now.
I do. Unfortunately, the other app doesn't have any 'Health' related settings, it directs you to the 'Health' app itself for any syncing settings or issues.
Appreciate your help though. I couldn't find any answers doing my own research, thought I'd see if anyone else had experienced this.
The Data has disappeared from the Dashboard and in Steps, whether viewed Day, Week, Month, or Year and does not appear in 'Show All Data'.
Health App Step Data Disappearing
