iTunes cannot play a movie on my Mac !!
MacBook Pro, OS X Yosemite (10.10.5)
Hi anaghibi,
I understand that you are having an issue with playing back a rental that you got from the iTunes Stores. To get this sorted out, your best bet would be to report the problem to the iTunes Store. Take a look at the article below to walk you through this to get you back to playing that rental.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084
Have a good day
Please contact iTunes Chat Support and provide them the screen-shot through chat window. Your Issue will be resolved !!
https://www.apple.com/in/support/itunes/contact/
iTunes cannot play a movie on my Mac !!