Q: attachments

I can't attach documents from my desktop to an email. In fact in several different cases my desktop appears to be missing. I also can't get certain app's to open/shut down. Is it all related?

MacBook Air, iOS 9.2.1

Posted on Feb 17, 2016 5:55 AM

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Q: attachments

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by judysings,

judysings Feb 18, 2016 12:43 PM in response to leahfromlowell
Community Specialists

Feb 18, 2016 12:43 PM in response to leahfromlowell

Hi leahfromlowell,
If you are missing your desktop folder, there are a couple of things you can try. It may sound obvious, but first restart your computer. Do you see the Desktop folder in Finder?
Also try starting the computer in Safe Mode and send an email to yourself attaching a file from the desktop.
If the issue persists, you may need to Re-Index the Spotlight folder, and or restore the desktop folder from Time Machine. The resources below will provide more information.
OS X El Capitan: Start up in safe mode

Spotlight: How to re-index folders or volumes

Use Time Machine to back up or restore your Mac

Take care,
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