Does the iTunes Store send e-mail receipts?

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Level 1

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Does the iTunes Store send e-mail receipts?

I'm completely new to iTunes and am running iTunes on Windows. Three and a half days ago, I purchased a song as a gift for someone. I have not received a receipt of this purchase by e-mail. Does the iTunes Store not send e-mail receipts? (I have checked my "Spam" folder and do not see anything there.) Older posts on this board (from 2010) say that it can take up to 48 hours to receive an e-mail receipt, but it has been more than 84 hours and I haven't received anything.

Thanks for your help.

Posted on Feb 17, 2016 7:05 AM

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Answer 1

itunes999

Level 3

633 points

Feb 17, 2016 7:23 AM in response to cinemacritic

Refer the article on how to see your purchase history - See your purchase history in the iTunes Store on a Mac or PC - Apple Support

This article also will be helpful - iTunes 12 for Windows: Manage your iTunes Store account

iTunes Store will send the receipts of the purchases to your registered Apple ID email address. You can contact iTunes Chat Support if you dint received. Some times the in-voice is generated bit late.

https://www.apple.com/in/support/itunes/contact/

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Answer 2

cinemacritic Author

Level 1

0 points

Feb 17, 2016 8:19 AM in response to itunes999

OK. I've contacted iTunes Support. It has been more than three and a half days since I placed my order and I have still not received a receipt by e-mail.

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