Pages in Mac Family Tree 7

Question

Level 1

8 points

Pages in Mac Family Tree 7

Hello

I am new to I mac and have just installed Mac Family tree 7, but I have a probleme I seem to be unable to add pages documents to a person in the tree . When I click add media it takes me to Finder but all pages are greyed out.

But if I go to Finder on its own they are all ok and opens . I can add JPG files no problem.

All the files have been tranfered from Windows word docx , wondered if anybody can help .

Kind Regards

Swebrit

iMac (Retina 4K, 21.5-inch, Late 2015)

Posted on Feb 17, 2016 7:42 AM

Reply

Answer 1

lllaass

Level 10

210,513 points

Feb 17, 2016 8:09 AM in response to Swebrit

What OSX version?

The developer site on says , MacFamilyTree is fully compatible with OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite.

Just what are you doing when yo try to add the document?

Do y want the document as a file?

You can describe with what the manual says

http://download.syniumsoftware.com/Manuals/MacFamilyTree_7.2_EN.pdf

Reply

Answer 2

Swebrit Author

Level 1

8 points

Feb 17, 2016 8:19 AM in response to lllaass

Yes the documents are as files from word documents in windows.

I have all my family tree files under Family files . When I go to a person i;e Joe Blogg click add media and if it is a photo JPG and head for the file it adds the file no problem at all.

If I want to add notes i;e old docx from word and click add media as before and in finders all docx are greyed out and I can not add them.

if I log out from mac Family Tree and go back in to finder the files are Not greyed out and opens ok. I used Family Historian before I moved to Mac and al notes and photos added with no problems at all.

I us El Capitain .

Reply

Answer 3

lllaass

Level 10

210,513 points

Feb 17, 2016 8:45 AM in response to Swebrit

The only option I see in the manual to add a document is to add a pdf. See page 19 of the manual.

Reply

Answer 4

Swebrit Author

Level 1

8 points

Feb 17, 2016 9:12 AM in response to lllaass

I have tried that as well it is still greyed out

Reply

Answer 5

lllaass

Level 10

210,513 points

Feb 17, 2016 9:55 AM in response to Swebrit

Tried what?

Adding a pdf file?

Reply

Answer 6

Swebrit Author

Level 1

8 points

Feb 17, 2016 10:32 AM in response to lllaass

Yes PDFs file sorry should have said

Reply

Answer 7

lllaass

Level 10

210,513 points

Feb 17, 2016 2:16 PM in response to Swebrit

I would contact Family tree. Problem could be due to incompatibility with El Capitan

Reply

Answer 8

Feb 17, 2016 2:25 PM in response to Swebrit

Export your Pages documents to PDFs and try attaching those.

Pages is an extremely incompatible and inconsistent minor format. Do not expect other Apps to recognise its documents.

From what you initially said, you were talking about Pages documents and you have posted this in the Pages forum, but the next post you say they are Word .doc files, so I am uncertain which it is and as Illaass says, this is really for the Mac Family Tree support to clarify.

This is the link to the Mac Family Tree manual:

English User Guide

Peter

Reply

Answer 9

lllaass

Level 10

210,513 points

Feb 17, 2016 2:27 PM in response to PeterBreis0807

The users guide, which I previously provided the link for, provides no help provides no information

Reply

Answer 10

Feb 18, 2016 2:37 AM in response to lllaass

Add Media in an Apple App is for images. audio and video.

What information does experimenting with pdfs provide?

This is not a Pages question. The problem is with Mac Family Tree 7 and the files you say are actually PC Windows .docx files.

Peter

Reply

Answer 11

lllaass

Level 10

210,513 points

Feb 18, 2016 2:57 AM in response to PeterBreis0807

I previously pointed out that Family Tre manual di not list inserting Word or similar document files but it does have a menu item for adding a pdf document.

IO I recall this post was not originally in the Pages forum since that form is not in my Activity and thus I would have not seen and comment on the original post.

Reply

Answer 12

Swebrit Author

Level 1

8 points

Feb 18, 2016 3:22 AM in response to lllaass

I am sorry over the confusion , all my family tree files was imported to iMac as docs all worked well and when I looked at a file (as docs) it changed to pages as I closed it , again I have no problem with that as I am trying not to install windows.

The problem I had was when I tried to add the media to my Mac tree it did not accept any files it was all greyed out in Finder.

When I started Finder with mac tree closed it was all as it should be.

I tried export to PDF still greyed out and only option I had was add image from file and photos sound etc. (No PDF choice) It was not until you said about PDF I started to think .

I did shut Mac tree down did a shut down on the I iMac and restarted and open Mac Tree and there to my delight was the choice for PDF. And it seems to work now one PDF file succsesfully inserted to the tree.

Once again sorry for the confusion and thanks for all your help

Swebrit

Reply