Fan goes crazy after El Capitan clean install

Hi all,


A couple of days ago I formatted my drive and clean installed El Capitan. I'm starting to regret this... The fan just keeps turning on very high revs - e.g. this very moment it's 6500 r/min and it doesn't slow down. The thing is that this almost never happened on Yosemite - only when playing computer games with somewhat better graphics. I've installed Macs Fan Control and could set the fan speed to some manual level but I'm afraid it's going to hurt my computer.


Does anyone know any fixes to this issue? Any way to adjust the fan speed? [p.s. the battery also supports the system for much shorter time under El Capitan than it used to do under Yosemite]. What the **** Apple???


....or should I just go back to Yosemite...?

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.3)

Posted on Feb 17, 2016 3:24 PM

Reply
21 replies

Feb 17, 2016 3:30 PM in response to Bart_M_J

Try resetting the SMC

On Mac notebooks with non-removable battery

Mac notebook computers that have a battery you should not remove include: MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015).

To reset the SMC:

  1. Shut down the computer.
  2. Plug in the MagSafe or USB-C power adapter to a power source and to your computer.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.

On MagSafe power adapters, the LED might change states or temporarily turn off when you reset the SMC.

Feb 17, 2016 3:34 PM in response to Allan Eckert

EtreCheck version: 2.9.4 (254)

Report generated 2016-02-18 00:33:06

Download EtreCheck from http://etrecheck.com

Runtime 2:24

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information:

MacBook Air (13-inch, Mid 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,2

1 1,3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 764


Video Information:

Intel HD Graphics 5000

Color LCD 1440 x 900


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: about 5 hours


Disk Information:

APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

APPLE SSD SD0128F Media (disk1) / : 120.11 GB (71.49 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online


USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[loaded] 153 Apple tasks

[running] 83 Apple tasks


System Launch Daemons:

[loaded] 194 Apple tasks

[running] 93 Apple tasks


Launch Agents:

[running] com.brother.LOGINserver.plist (2015-01-15) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2015-06-04) [Support]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-02-12) [Support]

[failed] com.jdibackup.ZipCloud.autostart.plist (2016-02-12) [Support]

[failed] com.jdibackup.ZipCloud.notify.plist (2016-02-12) [Support]


User Login Items:

Macs Fan Control program (/Applications/Macs Fan Control.app) (2016-02-17)

MEGAsync program (/Applications/MEGAsync.app) (2016-01-19)


Other Apps:

[running] com.apple.xpc.launchd.oneshot.0x10000006.EtreCheck (2016-02-14)

[running] com.brother.utility.NETserver.115552 (2016-02-13)

[running] com.brother.utility.USBserver.110752 (2016-02-13)

[running] com.crystalidea.MacsFanControl.110112 (2016-02-17)

[running] com.kuvva.Kuvva-Wallpapers.96352 (2016-02-12)

[loaded] com.kuvva.KuvvaHelper (2016-02-12)

[running] com.todoist.mac.Todoist.107552 (2016-02-12)

[running] mega.mac.58272 (2016-01-19)


Internet Plug-ins:

SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-13) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-17) [Support]

QuickTime Plugin: 7.7.3 (2016-01-14)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-17) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-02-13) Check version

Default Browser: 601 - SDK 10.11 (2016-01-14)


3rd Party Preference Panes:

Flash Player (2016-01-29) [Support]


Time Machine:

Auto backup: YES

Volumes being backed up:

APPLE SSD SD0128F Media: Disk size: 120.11 GB Disk used: 48.61 GB

Destinations:

AIR BACKUP [Local]

Total size: 500.23 GB

Total number of backups: 45

Oldest backup: 28.04.2014, 22:14

Last backup: 17.02.2016, 00:14

Size of backup disk: Excellent

Backup size 500.23 GB > (Disk size 120.11 GB X 3)


Top Processes by CPU:

82% securityd_service

72% soagent

70% callservicesd

57% Mail

16% WindowServer


Top Processes by Memory:

688 MB com.apple.WebKit.WebContent(7)

501 MB kernel_task

143 MB soagent

139 MB callservicesd

115 MB CalendarAgent


Virtual Memory Information:

30 MB Free RAM

3.97 GB Used RAM (869 MB Cached)

240 MB Swap Used


Diagnostics Information:

Feb 17, 2016, 08:06:58 PM /Library/Logs/DiagnosticReports/callservicesd_2016-02-17-200658_[redacted].cpu_ resource.diag [Details]

/System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd

Feb 17, 2016, 07:37:08 PM /Library/Logs/DiagnosticReports/soagent_2016-02-17-193708_[redacted].cpu_resour ce.diag [Details]

/System/Library/PrivateFrameworks/MessagesKit.framework/Resources/soagent.app/C ontents/MacOS/soagent

Feb 17, 2016, 06:34:58 PM Self test - passed

Feb 17, 2016, 06:33:54 PM /Library/Logs/DiagnosticReports/callservicesd_2016-02-17-183354_[redacted].cpu_ resource.diag [Details]

Feb 17, 2016, 06:33:54 PM /Library/Logs/DiagnosticReports/soagent_2016-02-17-183354_[redacted].cpu_resour ce.diag [Details]

Feb 17, 2016, 03:38:04 PM /Library/Logs/DiagnosticReports/callservicesd_2016-02-17-153804_[redacted].cpu_ resource.diag [Details]

Feb 17, 2016, 02:00:01 PM /Library/Logs/DiagnosticReports/soagent_2016-02-17-140001_[redacted].cpu_resour ce.diag [Details]

Feb 17, 2016, 01:48:23 PM /Library/Logs/DiagnosticReports/soagent_2016-02-17-134823_[redacted].cpu_resour ce.diag [Details]

Feb 17, 2016, 11:22:39 AM /Library/Logs/DiagnosticReports/soagent_2016-02-17-112239_[redacted].cpu_resour ce.diag [Details]

Feb 17, 2016, 12:16:19 AM /Library/Logs/DiagnosticReports/soagent_2016-02-17-001619_[redacted].cpu_resour ce.diag [Details]

Feb 16, 2016, 12:37:15 PM /Library/Logs/DiagnosticReports/callservicesd_2016-02-16-123715_[redacted].cpu_ resource.diag [Details]

Feb 16, 2016, 12:37:15 PM /Library/Logs/DiagnosticReports/soagent_2016-02-16-123715_[redacted].cpu_resour ce.diag [Details]

Feb 17, 2016 3:51 PM in response to pinkstones

I don't have ZipCloud. I guess it says so in the report I pasted but I removed it a couple of days ago, right after I accidentally installed it. I can't find the file anywhere in the system now - tried spotlight, found nothing.


Megasync works just like Dropbox, Copy, Google Cloud, etc. It works fine with mac and there's lots of space for free.

Feb 17, 2016 4:00 PM in response to Bart_M_J

Bart_M_J wrote:


I don't have ZipCloud. I guess it says so in the report I pasted but I removed it a couple of days ago, right after I accidentally installed it. I can't find the file anywhere in the system now - tried spotlight, found nothing.


You have to uninstall things according to the developer's instructions. In order to remove it properly, you now have to reinstall it, then uninstall it according to the directions provided in the link I gave you.

Mar 5, 2016 2:31 AM in response to Bart_M_J

Hi All,


I did that same that Bart did.. clean install, Macbook air late 2010, and have fan going crazy... removed google (even if it was inactive in the system preferences) but no improvements. Fan goes, never stops and I don't have many things loaded.. I wonder if Office 2016 could have caused this or 10.11.3??


This is my Etrecheck.. not happy about the 15 processed killed due to insufficient RAM.. I can't upload RAM on my mac.. 😟


Any idea?

Thanks!!!


EtreCheck version: 2.9.9 (260)

Report generated 2016-03-05 14:16:29

Download EtreCheck from https://etrecheck.com

Runtime 4:45

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

and fan is very high speed..


Hardware Information:

MacBook Air (13-inch, Late 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir3,2

1 2,13 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 863


Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1440 x 900


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Disk Information:

APPLE SSD TS256C disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) /Volumes/firmwaresyncd.zbaqVR : 210 MB (190 MB free)

Macintosh HD (disk0s2) / : 250.14 GB (128.76 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

Apple Card Reader 128,71 GB

EFI (disk1s1) <not mounted> : 210 MB

Transcend (disk1s2) /Volumes/Transcend : 128.37 GB (75.10 GB free)

Apple Inc. Built-in iSight

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (90.6.3 - 2014-09-05) [Support]

[not loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3 - 2014-09-05) [Support]

[not loaded] com.vmware.kext.vmnet (0210.30.67 - 2014-09-05) [Support]

[not loaded] com.vmware.kext.vmx86 (0210.30.67 - 2014-09-05) [Support]

[not loaded] com.vmware.kext.vsockets (90.6.0 - 2014-09-05) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 155 Apple tasks

[running] 59 Apple tasks

[killed] 15 Apple tasks

15 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 150 Apple tasks

[running] 78 Apple tasks

[killed] 14 Apple tasks

14 processes killed due to insufficient RAM


Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[not loaded] com.teamviewer.teamviewer.plist (2016-02-20) [Support]

[not loaded] com.teamviewer.teamviewer_desktop.plist (2016-02-20) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-02-21) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

[loaded] com.teamviewer.Helper.plist (2016-02-01) [Support]

[not loaded] com.teamviewer.teamviewer_service.plist (2016-02-20) [Support]

[loaded] com.transcend.TSRecoverHandlerHelp.plist (2016-02-20) [Support]

[running] com.transcend.TSSleepHandlerHelp.plist (2016-02-20) [Support]

[loaded] com.transcend.TSTRIMHandlerHelp.plist (2016-02-20) [Support]


User Launch Agents:

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-02) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Other Apps:

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[loaded] com.fiplab.MemoryCleanHelper

[running] com.fiplab.memoryclean.136032

[running] com.getdropbox.dropbox.96352

[loaded] 391 Apple tasks

[running] 158 Apple tasks

[killed] 30 Apple tasks


Internet Plug-ins:

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-25) [Support]

QuickTime Plugin: 7.7.3 (2016-02-19)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-25) [Support]

Default Browser: 601 - SDK 10.11 (2016-02-19)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-02-22) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-02) [Support]


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]


Safari Extensions:

1Password (2016-02-28)

Evernote Web Clipper (2016-02-21)


3rd Party Preference Panes:

Flash Player (2016-01-29) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 250.14 GB Disk used: 121.38 GB

Destinations:

3TB WDC [Local]

Total size: 3.00 TB

Total number of backups: 6

Oldest backup: 20/02/16 20:02

Last backup: 03/03/16 18:42

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 250.14 GB X 3)


Top Processes by CPU:

28% softwareupdated

17% kernel_task

10% backupd

10% mdworker(14)

10% opendirectoryd


Top Processes by Memory:

461 MB kernel_task

328 MB mdworker(14)

266 MB com.apple.WebKit.WebContent

143 MB softwareupdated

94 MB Dropbox


Virtual Memory Information:

20 MB Free RAM

4.23 GB Used RAM (545 MB Cached)

80 MB Swap Used


Diagnostics Information:

Mar 5, 2016, 02:06:23 PM Self test - passed

Mar 3, 2016, 04:51:14 PM /Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibraryService_2016-03- 03-165114_[redacted].crash

/System/Library/CoreServices/cloudphotosd.app/Contents/XPCServices/com.apple.IC PPhotoStreamLibraryService.xpc/Contents/MacOS/com.apple.ICPPhotoStreamLibrarySer vice

Mar 3, 2016, 04:51:11 PM /Library/Logs/DiagnosticReports/loginwindow_2016-03-03-165111_[redacted].crash

/System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow

Mar 3, 2016, 03:39:06 PM ~/Library/Logs/DiagnosticReports/Finder_2016-03-03-153906_[redacted].crash

com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

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Fan goes crazy after El Capitan clean install

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