iOS Camera App Sometimes Won't Snap Photo or Record Video

About 20-25% of the time I open Apple's camera app to snap a photo or record a video, nothing will happen when I press the shutter button. I'll repeatedly tap it and nothing happens. Very frustrating as I have missed some good opportunities for photos or videos. I have relegated th

iPhone 6s Plus, iOS 9.2.1

Posted on Feb 18, 2016 1:15 AM

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2 replies

Feb 18, 2016 1:23 AM in response to crgmisc

Hi! Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

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iOS Camera App Sometimes Won't Snap Photo or Record Video

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