Beeps during conference call

Are you using an app to create the conference call? Have you contacted the developer of the app? The company that hosts the conference bridge?

kantastisk wrote:

Isn't the company that hosts the conference bridge my carrier?

My company uses Citrix for conference calls. It's completely independent from who anyone's cell phone or land line carrier is. I don't know if TapeACall is the bridge in this case or not. That's something you'd need to ask them.

Try deleting the app and reinstalling.

kantastisk wrote:

I'm a journalist and I'm normally using conference calls with the app TapeACall

If you're using an app or service that has the ability to record the call, the beeps are legally required in most jurisdictions as an indicator that the call is being recorded.

kantastisk wrote:

The app has nothing to do with my carriers ability to create conference calls. This is an option provided by my carrier regardless of your smartphone or software setup.

I see no conceivable way the app could be the cause of the beeps when the beeps happen during conference calls whether or not the app is even installed on my phone. I tried reinstalling the app with no change.

I'm glad you've tried to help anyway. This seems to be a very rare problem...

Ok, so you're not using a conference call system. That's what I was trying to determine. You're using the phone's built in multi-way calling feature. So, TapeACall is one of those services that leverages three way calling to record a call? Not what I generally think of when I hear "conference call" so, apologies for the confusion.

It would make sense to me that the beeping is there to let people know they are being recorded. But, if it's happening when you're not recording calls, it's almost certainly got to be a carrier issue.

Best of luck.

kantastisk wrote:

I'm from Denmark. There are now laws here requiring beeps during recorded calls. The beeps occur whenever I initiate a conference call, not when I record the conference call.

Just because there are no laws doesn't mean that the carrier doesn't do it. It's not a feature of the iPhone.

I just used my iP5s to make a conference call, no beeps. No 3rd party services involved either.

kantastisk wrote:

The beeps disappear when I move my simcard to a different phone and start a conference call. The carrier, of course, remains the same regardless of which phone is using my sim. I therefore do not understand how my carrier could be the culprit.

The carrier's system does "know" the difference between an iPhone and an Android. Some carrier features are different, for example voicemail. Two different types. There may be something that your carrier is doing that the people you've spoken to are not aware of that's different with an iPhone.

Have you tried your SIM in a different iPhone? Or, at least tried making a conference call from a different iPhone?

I use WebEx to create and make conference calls and whenever a new participant joins the call, it beeps - there is an option to adjust that -

Same problem here. Beep every 15 seconds. It's not the carrier. It started as soon as I upgraded my iPhone 6 to ios 9.3. It's not only me. Whenever my partners who also have iPhones running ios 9.3 there is a beep to everyone but the host.