How to manually eject a disc from an external slot drive

I have an external Apple CD/DVD drive plugged into the back of my iMac running El Capitan. Sometimes I have a terrible time getting discs to eject. Is there any way to manually do this?

Posted on Feb 18, 2016 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2016 7:27 AM

There is no manual "mechanical" (like using a straightened paper clip in a small hole as on many competitors drives). The Apple tips for my i-Mac are...


Eject a CD or DVD

Do any of the following:

1) Eject from the desktop: Select the disc you want to eject, then choose File > Eject [disc].

2) Eject from a Finder window: Click the Finder icon in the Dock to open a Finder window, then in the Finder sidebar, click the Eject button next to the disc’s name.


Eject from an optical drive:

1) Press the Eject key .


If you can’t eject a CD or DVD

Try any of the following:


1) If an app is using the CD or DVD: Quit the app, then try to eject the disc again.

2) If you can’t quit the app that’s using the CD or DVD: Close the file that is on the disc you want to eject, then try to eject it again.

3) If another user is using the CD or DVD: Log out the users who are using the disc, then try to eject it again.

4) If you can’t log out a user: Log in as that user, then try to eject the disc again.

14 replies
Question marked as Top-ranking reply

Feb 18, 2016 7:27 AM in response to prairiepeg

There is no manual "mechanical" (like using a straightened paper clip in a small hole as on many competitors drives). The Apple tips for my i-Mac are...


Eject a CD or DVD

Do any of the following:

1) Eject from the desktop: Select the disc you want to eject, then choose File > Eject [disc].

2) Eject from a Finder window: Click the Finder icon in the Dock to open a Finder window, then in the Finder sidebar, click the Eject button next to the disc’s name.


Eject from an optical drive:

1) Press the Eject key .


If you can’t eject a CD or DVD

Try any of the following:


1) If an app is using the CD or DVD: Quit the app, then try to eject the disc again.

2) If you can’t quit the app that’s using the CD or DVD: Close the file that is on the disc you want to eject, then try to eject it again.

3) If another user is using the CD or DVD: Log out the users who are using the disc, then try to eject it again.

4) If you can’t log out a user: Log in as that user, then try to eject the disc again.

Feb 23, 2016 10:43 AM in response to prairiepeg

Interesting results ! It sounds like progress though but what a tough time you are having. I'm surprised. I used to work for a major supplier of the plastic that is used in CDs and DVDs, and you are right, thicknesses have changed to reduce costs. Drives also used to be very finicky about weight, thickness and balance. But drives today are generally more forgiving. Still, you have apparently found some disks that are a problem with many drives. Used to be, if someone applied one of the after-market labels on a blank CD (or worse, another label over an already labeled CD) it could throw the balance off and they wouldn't read. Probably threw the thickness off too.


I agree, the reason many of us burn to CDs is for archival purposes. It'd be good to be able to read them in the future. You might try the link below for feedback to Apple. Don't expect them to respond, they commonly don't. Thanks for the feedback.


http://www.apple.com/feedback/macosx.html

Feb 18, 2016 7:45 AM in response to pokey b

Thanks for the quick response. I have done all these things, except for trying to eject from the Finder window. The drive just doesn't like the disc. When I "eject', the disc will disappear from the desktop but not eject physically. Sometimes it will grind away and then reload the disc so I can open it but still cannot eject. I have to say that I sometimes think Apple as become infatuated with Form to the detriment of Function. For instance, I have had more 'freezes' of apps while doing basic things on this new computer than I had with all the other ones I've had combined. But that's another topic, I guess. I think I am going to buy a drawer type with a button to eject.

Feb 23, 2016 9:28 AM in response to pokey b

I tried out the drawer style player on the discs that were giving me problems. A disclaimer: I didn't know what brand to choose so I may not have picked the best one. It did eject most of the them. There were about three where I had to use a paperclip in the pinhole. Thank goodness there is one! One of the discs would not load - although this was the one that my old computer disc drive would play. I think the problem may lie with the thickness of the discs. I burned these about ten years ago and I noticed that when I compared one with a newer disc, the older one was very slightly thicker. In their passion for all things thin, they may not have considered this. I think this may be what caused problems with the drawer type too. Still, the reason we put things on CDs is so we can look at them in the future!


I wonder if Apple is amenable to receiving suggestions from its users. If so, is there a place we can go to make them?

Feb 23, 2016 2:14 PM in response to pokey b

Yes, I am happy that I am now able to look at most, if not all, of my photos. I admit to being mystified as to why they worked on my old computer CD/DVDs drives and not on the Apple external one. My advice to anyone looking at external drives is to find one that can be forced to eject discs manually. You never know - And I wish I hadn't spent $80 on the Apple one. I think I will transfer my pictures to Memory Sticks. No doubt there are pitfalls with that too.


Now that I think about it, I have submitted a suggestion or two to that link. However, I really do doubt that any attention is paid to these. t would be nice if they did.


Thanks for your input and ideas. I appreciate them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to manually eject a disc from an external slot drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.