Q: iPhone 6 says it's charging but isn't

I have a fairly new iPhone 6 that I have had no problems with ever. I haven't dropped it, spilled water on it or get it wet. It's now saying it's charging with the little lightning bolt symbol but it will only charge to about 5% then start to die while still plugged in and charging. HELP!

iPhone 6, iOS 9.2.1, problems charging

Posted on Feb 18, 2016 11:33 AM

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Q: iPhone 6 says it's charging but isn't

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by norm123,

norm123 Feb 19, 2016 2:54 PM in response to jrthomas1227
Community Specialists

Feb 19, 2016 2:54 PM in response to jrthomas1227

Hello jrthomas1227,

I understand that you are having some issues with the battery of your iPhone and charging. Let's see if we can get this sorted out.

Let's start with the article below to go over some troubleshooting with charging your iPhone. This will help isolate and issue with maybe the cable or power adapter.

Charge your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201569

Let me know what you find out.

Take care
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