Towhid Uz Zaman Tohin
Level 1 (0 points)

Q: 12.5 GB is stores in my iPhone. I just use only 5.22 GB but but still my phone shows to me there are only 1.7 GB available and and this phone also shows to me are used 10.70 GB but I don't know how I used that? So how can I find and fix this problem

12.5 GB is stores in my iPhone. I just use only 5.22 GB but but still my phone shows to me there are only 1.7 GB available and and this phone also shows to me are used 10.70 GB but I don't know how I used that? So how can I find and fix this problem?

Posted on Feb 18, 2016 7:32 PM

Close
Towhid Uz Zaman Tohin

Q: 12.5 GB is stores in my iPhone. I just use only 5.22 GB but but still my phone shows to me there are only 1.7 GB available and and ... more

  • All replies
  • Helpful answers

  • by norm123,

    norm123 norm123 Feb 20, 2016 6:57 AM in response to Towhid Uz Zaman Tohin
    Community Specialists
    Feb 20, 2016 6:57 AM in response to Towhid Uz Zaman Tohin

    Hello Towhid Uz Zaman Tohin,

    I understand that you are wanting to know what is taking up all the space on your iPhone. Let's see if we can figure out what is going on. 

    The best way to figure this out is to look at the storage on your iPhone or on with in iTunes itself. On your iPhone, go to Settings > General > Storage & iCloud Usage > Manage Storage to see a list of apps that are taking up space. Now if you are not seeing things add up, you can use iTunes to view a break down. Now if you see Other, then you are dealing with cached files and those will be removed when needed. Take a look at the article below for more specific details about this. 

    Check your storage on your iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT201656

    Take care