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Aali56739
Level 1 (0 points)

Q: I'm trying to update iTunes on my computer , and it keeps saying that i already have the latest version but i don't . Please Help?

i have been trying to update the new version of Itunes on my computer, and the same message keeps popping up that i already have the latest version. But i don't.

pc windows

Posted on Feb 19, 2016 2:57 AM

by hhgttg27,Apple recommended
hhgttg27 hhgttg27
Level 5 (5,447 points)
iTunes
A:

See turingtest2's user tip on Troubleshooting issues with iTunes for Windows updates - the iTunes Installers section provides links to download current and previous versions without using Apple Software Update or going through the standard iTunes download web page.

 

  • If you're running Windows 7 or later, you should download the current version (12.3.2.35) of iTunes, selecting the 32- or 64-bit version to match your PC.
  • If you're running Windows Vista, you should download iTunes 12.1.3.6, selecting the 32- or 64-bit version to match your PC.  You should also plan to upgrade your OS or to replace your PC in the immediate future, since Microsoft will end all support for Vista in just over a years' time.
  • If you're running Windows XP, you should upgrade or replace your PC as soon as possible, as support for XP (including patches to fix security issues) ended nearly two years ago.  If you can't do so, or are willing to accept the risks of running an increasingly insecure OS, you should download the 32-bit version of iTunes 12.1.3.6.

Posted on Feb 19, 2016 9:36 PM

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Aali56739

Q: I'm trying to update iTunes on my computer , and it keeps saying that i already have the latest version but i don't . Please Help? ... more

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  • by hhgttg27,Apple recommended

    hhgttg27 hhgttg27 Feb 19, 2016 9:36 PM in response to Aali56739
    Level 5 (5,447 points)
    iTunes
    Feb 19, 2016 9:36 PM in response to Aali56739

    See turingtest2's user tip on Troubleshooting issues with iTunes for Windows updates - the iTunes Installers section provides links to download current and previous versions without using Apple Software Update or going through the standard iTunes download web page.

     

    • If you're running Windows 7 or later, you should download the current version (12.3.2.35) of iTunes, selecting the 32- or 64-bit version to match your PC.
    • If you're running Windows Vista, you should download iTunes 12.1.3.6, selecting the 32- or 64-bit version to match your PC.  You should also plan to upgrade your OS or to replace your PC in the immediate future, since Microsoft will end all support for Vista in just over a years' time.
    • If you're running Windows XP, you should upgrade or replace your PC as soon as possible, as support for XP (including patches to fix security issues) ended nearly two years ago.  If you can't do so, or are willing to accept the risks of running an increasingly insecure OS, you should download the 32-bit version of iTunes 12.1.3.6.