Tayal

Level 1 (1 points)

Q: HP LaserJet M1136MFP scanner not showing

After a latest HP update on 10.11.3 system has stop shwing the option of scanner.. it is only recognising it as Printer..

Any Idea / solution to fix this issue?

MacBook Air, Mac OS X (10.7.2)

Posted on Feb 19, 2016 2:29 AM

I have this question too

Q: HP LaserJet M1136MFP scanner not showing

All replies

Helpful answers

by norm123,

norm123 Feb 20, 2016 10:26 AM in response to Tayal
Community Specialists

Feb 20, 2016 10:26 AM in response to Tayal

Hi Tayal,

I understand that you are having scanner issues with your HP multifunction printer. Let's see if we can get this sorted out.

When it comes to troubleshooting scanning issues with your Printer on your Mac, then best thing to try is to remove the Printer from System Preferences and then add it back in. This will ensure that you are using the right driver for your multifunction printer. Take a look at the article below for more details on how to do this.

Get help resolving printer issues on your Mac
https://support.apple.com/en-us/HT203343

If you are still running into issues, you might need to download the driver itself from the next link below.

HP Printer Drivers v3.1 for OS X
https://support.apple.com/kb/DL907

Let me know if this helps.

Have a good day
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