mixiblob
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Q: Mac mail and ipad mail won't sync

Usually I can receive mail from one device and it updates all the other devices. Just today, I received email on my iphone but when I went to check on my Mac, nothing had been updated. This is the same on my iPad, no mail updated. I tried to send an email from my Mac to one of the other mailboxes on there to check if it was working and they both send and receive fine. Really annoying as I missed two emails from this morning whilst I was working on my Mac but they were received on my iphone!!! Any suggestions how to fix this?

OS X Mountain Lion (10.8.4)

Posted on Feb 19, 2016 5:33 AM

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mixiblob

Q: Mac mail and ipad mail won't sync

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  • by pedro d,

    pedro d pedro d Feb 20, 2016 12:12 PM in response to mixiblob
    Community Specialists
    Feb 20, 2016 12:12 PM in response to mixiblob

    Hello there, mixiblob.

     

    It sounds like you're not seeing mail arrive when you are expecting it to on your Mac and iPad. The following Knowledge Base article provides some recommendations on troubleshooting for your Mac:

     

    If you can’t send or receive email on your Mac

     

    If email doesn't arrive as soon as you expect

    Incoming or outgoing email might take longer to arrive than you expect, or it might arrive on one device before arriving on another device.

    Email delivery is scheduled by your email provider, and delivery time could also be affected by your Internet provider. If you often experience significant email delays, contact your email provider or Internet provider. If the delays occur only when communicating with a particular person, that person may need to contact their email provider or Internet provider.

    If you still can’t send or receive email

    1. Make sure that you installed the latest Mac software updates, especially if the issue occured immediately after installing a previous update.
    2. In OS X El Capitan, you might see a status icon and brief error message in the upper-right corner of the Mail window, beneath the Search field. The message might say “Network Offline” or “Login Failed,” for example. Click the message to see more details about the issue.
    3. Check your connection in Mail Connection Doctor. It might be able to tell you more about the issue.

     

    Additionally, this article helps in regards to your iOS device:

     

    Get help with Mail on iPhone, iPad, and iPod touch

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.