HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

melanieeltz

Level 1 (0 points)

Q: iphone 6 constantly restarting

I reset the phone but that didn't do the trick, today i tried restoring it and i got the message 'unable to restore unknown error'

iPhone 6

Posted on Feb 19, 2016 7:24 AM

I have this question too

Q: iphone 6 constantly restarting

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Helpful answers

by braden85,

braden85 Feb 20, 2016 1:16 PM in response to melanieeltz
Community Specialists

Feb 20, 2016 1:16 PM in response to melanieeltz

Hi melanieeltz,

I see that you are experiencing some issues when attempting to restore your iPhone. I have an article for you that will help you troubleshoot this issue, and it can be found right here:

Resolve iOS update and restore errors in iTunes - Apple Support
https://support.apple.com/en-us/HT201210

Thanks for coming to the Apple Support Communities!
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