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Can't get audio from Apple TV on my samsung tv

When I was watching a program on my MacBook Air, I connected with Apple Tv wirelessly. I was able to see the image that was on my computer and it played well, but there is no sound. Thank you in advance for your help.

Peptobizz

MacBook Air (13-inch Mid 2013)

Posted on Feb 19, 2016 10:45 AM

Reply
Question marked as Best reply

Posted on Feb 19, 2016 11:57 AM

Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Turn AirPlay off and on again
  2. Restart the Apple TV (Settings > General > Restart).
  3. Restart the Apple TV by removing ALL the cables for 30 seconds.
  4. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  5. Restart your computer.


If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.

Additionally, the following article(s) may help you.


Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

2 replies
Question marked as Best reply

Feb 19, 2016 11:57 AM in response to peptobizz

Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Turn AirPlay off and on again
  2. Restart the Apple TV (Settings > General > Restart).
  3. Restart the Apple TV by removing ALL the cables for 30 seconds.
  4. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  5. Restart your computer.


If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.

Additionally, the following article(s) may help you.


Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Can't get audio from Apple TV on my samsung tv

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