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Need help: Error communicating with server, on boot up

MIght anyone have a clue what server this could be? I got this alert after starting up my Mac Pro (OSX 10.7.5):


There's no identification what server, what app or anything. I'm wondering if I should run a virus check. If anyone things

a good idea, it's been so long since I've owned a virus application, can anyone recommend some?


Thanks,

Steven


User uploaded file

MacBook Pro, OS X Yosemite (10.10.5), 2013 model

Posted on Feb 19, 2016 10:59 AM

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Question marked as Best reply

Posted on Feb 19, 2016 1:08 PM

I don't know of a good way to spot which application has raised the dialog box, except via the menu bar. If you've selected the dialog box, see if the name of the application associated is up in the menu bar.

Otherwise... What login items are present? System Preferences > Users & Groups > Login Items. Other than maybe iTunesHelper, hover over the application name to get the path to the application, and then remove the entries you don't use or don't recognize, log out and log back in, and see if the prompt goes away.


Otherwise, open Console.app from Applications > Utilities, and see if you can find a server connection error logged there. There'll be a lot of messages there and some will be quite arcane or maybe even ominous, and that deluge of text can be perfectly normal. You're specifically looking for a server connection error with a timestamp around the time that dialog box pops up.


If you can't resolve this from the above steps, then download and run Etrecheck, and post the diagnostic report here, and maybe somebody can spot a package that's raising this dialog box.


OS X 10.7.5 is far enough back that there can be problems with establishing secure connections, but that's a complete guess. If your Mac supports it, consider an upgrade to a newer version of OS X.


Antivirus and Anti-malware packages have a long and sordid and increasingly questionable history, and its efficacy lately — per the industry itself — has been rather below 50% (and I'd suspect, dropping), and the software has caused more than a few issues with stability and reliability. Most folks with OS X get bagged by installing the malware themselves, or through what's known as phishing; trying to get the user to install the malware, or to open up access to the system to allow the attacker to log in and install the malware.


Keep Gatekeeper set to allow only App Store and identified developers (System Preferences > Security & Privacy), and configure and keep Time Machine or some other backup tool running, and don't install anything you didn't go looking for. I'd likely also either disable or remove Microsoft Silverlight, Adobe Flash and Oracle Java, or minimally keep them current and get a plugin blocker, as these are the some of the most common paths for the junk to get onto a system, if it's not directly installed by the user.

3 replies
Question marked as Best reply

Feb 19, 2016 1:08 PM in response to Steven Shmerler

I don't know of a good way to spot which application has raised the dialog box, except via the menu bar. If you've selected the dialog box, see if the name of the application associated is up in the menu bar.

Otherwise... What login items are present? System Preferences > Users & Groups > Login Items. Other than maybe iTunesHelper, hover over the application name to get the path to the application, and then remove the entries you don't use or don't recognize, log out and log back in, and see if the prompt goes away.


Otherwise, open Console.app from Applications > Utilities, and see if you can find a server connection error logged there. There'll be a lot of messages there and some will be quite arcane or maybe even ominous, and that deluge of text can be perfectly normal. You're specifically looking for a server connection error with a timestamp around the time that dialog box pops up.


If you can't resolve this from the above steps, then download and run Etrecheck, and post the diagnostic report here, and maybe somebody can spot a package that's raising this dialog box.


OS X 10.7.5 is far enough back that there can be problems with establishing secure connections, but that's a complete guess. If your Mac supports it, consider an upgrade to a newer version of OS X.


Antivirus and Anti-malware packages have a long and sordid and increasingly questionable history, and its efficacy lately — per the industry itself — has been rather below 50% (and I'd suspect, dropping), and the software has caused more than a few issues with stability and reliability. Most folks with OS X get bagged by installing the malware themselves, or through what's known as phishing; trying to get the user to install the malware, or to open up access to the system to allow the attacker to log in and install the malware.


Keep Gatekeeper set to allow only App Store and identified developers (System Preferences > Security & Privacy), and configure and keep Time Machine or some other backup tool running, and don't install anything you didn't go looking for. I'd likely also either disable or remove Microsoft Silverlight, Adobe Flash and Oracle Java, or minimally keep them current and get a plugin blocker, as these are the some of the most common paths for the junk to get onto a system, if it's not directly installed by the user.

Feb 20, 2016 8:34 AM in response to MrHoffman

Hi MrHoffman. Thanks for your reply. My Mac Pro can take El Cap. I've been stuck here at Lion: 2 reasons: 1) I have a few applications that are expensive and need to upgrade when I upgrade past Lion like Filemaker. Plus I've been building a clean install drive because my Lion drive is the result of years of OS upgrades and it's way over due that I start fresh. But getting all the application disks or downloads to install everything new and configure is not a long process. No I don't have Time Machine on because the clean drive is temporarily in bay 4 where my Time Machine usually lives.


But re the error, I restarted a few times and the error message hasn't re appeared. So… I'll keep an eye out for it again. I don't think it's going to happen though.


Thanks again. Let me "Solve" you for some well earned points!

Best,
Steven

Need help: Error communicating with server, on boot up

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