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Data storage problems iPhone 5s iOS 9

Hi everyone,


I've been having this really annoying bug for a while now (few months, but omnipresent in the last 3 weeks) where my iPhone simply seems not to know the amount of storage it has. I have an iPhone 5S with 16GB of space running on iOS 9. Keeps saying it's run out of space, but every time I free up some (by deleting photos, apps, etc) it keeps filling right back up. This one moment I had freed up 200mb, and within 20minutes it was back down to 0 without me interfering with it. As a result all my iCloud content has either been deleted or is uneditable from my iPhone (Notes, Calendars, etc) and most of my apps either always crash, don't work, or downright just bug (Messages always showing up as sending when they've actually been sent, Facebook and Messenger keep crashing, my games don't work, I can't take photos, etc). I've assumed that this is the iPhone's natural response to being low on storage space, but thing is I haven't been filling it up..haven't taken pictures in nearly a month, etc. So before I go over and do a hard restore and backup (iCloud isn't backing up anymore->everytime I try it it just says Backup could not be completed), I was wondering if anyone had any ideas as to what might be going on and what I can do to fix this. Been bugging for me for quite some time now, and if it this doesn't work, I'm switching over to Android, with it simpler operating system. So if anyone has any ideas, feel free to share.

Thanks!


Tristan

iPhone 5s, iOS 9.2.1

Posted on Feb 19, 2016 11:31 AM

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Question marked as Best reply

Posted on Feb 21, 2016 10:34 AM

There are several reasons this could happen - corrupt backup, rogue app, bad USB cable while syncing to iTunes, etc. If you sync with iTunes, look at the "Other" space. If it is larger than about 2 GB, then you may have one of those problems. The common solution is:


How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support

2 replies
Question marked as Best reply

Feb 21, 2016 10:34 AM in response to tristanh3

There are several reasons this could happen - corrupt backup, rogue app, bad USB cable while syncing to iTunes, etc. If you sync with iTunes, look at the "Other" space. If it is larger than about 2 GB, then you may have one of those problems. The common solution is:


How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support

Feb 21, 2016 10:36 AM in response to javaliga

Hi Javaliga,


Thank you so much for your response! Just checked on my computer and yes, the Other space is taking up 2.45GB. Had a feeling it was a corrupted backup, since I've been having problems with iCloud Backup since this started, but I will now pursue the solution you've sent me (erase and restore) and hope this fixes it!

Thanks again.


Cheers!

Tristan

Data storage problems iPhone 5s iOS 9

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