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Helpful answers
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Feb 19, 2016 2:43 PM in response to Justin32989by julieda,Try reseting your iPhone by holding the sleep and home buttons at the same time....continue holding until theApple logo appears...then release.After it reboots try adding your fingerprint ID again.
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Feb 19, 2016 2:47 PM in response to Justin32989by julieda,Make sure you are following Apple's instructions.....https://support.apple.com/en-us/HT201371
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Feb 19, 2016 2:52 PM in response to juliedaby julieda,If you can't open the link, try watching this You Tube video.....https://www.youtube.com/watch?v=GrO_KgbrnXk
