Q: iPod classic won't sync
Hi, I have a 2007 160GB iPod classic that suddenly won't sync in iTunes. It recognizes the iPod, but then takes about ten minutes to "verify" and then tells me that the ipod "cannot be synced because it cannot be read from or written to." I updated to iTunes 12.3.2, but I still get the same message. I'm on a MacBook Pro running 10.9.5. I have not done a restore yet because when I had problems with a Nano and restored it, the problem wasn't fixed. And I'm running the current software for the classic - 1.1.2. Any suggestions would be very appreciated. Thanks!
Posted on Feb 19, 2016 1:55 PM
Do you use a Mac or Windows PC? If Windows, what version?
As a test, shut down the computer and disconnect all USB devices. You can leave standard USB keyboard/mouse connected, if used. Do this to Reset (restart) the iPod
Learn how to reset your iPod - Apple Support
Start up computer, run iTunes, and connect iPod to a direct USB port on the computer, by itself. Try syncing again.
Posted on Feb 19, 2016 3:05 PM