My movie won't play fully

I recently downloaded a movie series and the movie itself is over an hour long, yet when i click on it, it plays a clip for 28 seconds then exits out of the movie. can anyone help me fix it?

MacBook Pro

Posted on Feb 19, 2016 10:40 PM

Reply
1 reply

Feb 21, 2016 8:59 AM in response to Juliana Rose

Hi, Juliana.


Thank you for visiting Apple Support Communities.


I understand a purchased iTunes movie will not play. I would recommend deleting this purchased movie and download it again. Here are the two articles that will walk you through the process. The steps directly below are labeled for music, but also apply to other iTunes media.


Mac or PC

In iTunes, right-click the song, album, or playlist that you want to remove and click Delete.


Delete songs and music videos


Download your past purchases


Cheers

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My movie won't play fully

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