LG BP50NB40 Slim Portable Blu-ray/DVD Writer

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Level 1

5 points

LG BP50NB40 Slim Portable Blu-ray/DVD Writer

I have the Blu-ray/DVD Writer listed above. At first it worked great at reading Blu-rays and was even able to write a couple of Blu-ray data disks. All of a sudden it quit recognizing Blu-rays. It will still read DVDs but now only ejects Blu-rays after a few seconds of attempting to read a Blu-ray disc. I did some searches and found where others had similar issues and tried those attempted fixes. None worked. I am using it on a 27" iMac from late 2013 with OS X El Capitan Version 10.11.3. I was not able to get it to work on other MacBooks either. The manufacturer was no help either. The said contact Apple. Any help? Thanks in advance.

Thomas

Posted on Feb 19, 2016 10:55 PM

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Answer 1

parappj

Level 1

0 points

Mar 10, 2016 7:04 PM in response to thomash31

I am using this drive on my iMac 2015 model El Capitan. I installed the free version Blue ray player App Leawo and it works fine.

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Answer 2

Rudegar

Level 10

182,166 points

Feb 20, 2016 1:09 AM in response to thomash31

bring the drive to a friend and or relative with another computer both macs and windows pcs would work if it behave the same then you have troubleshooted the issue to being with the drive

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Answer 3

thomash31 Author

Level 1

5 points

Mar 11, 2016 10:45 PM in response to parappj

My player worked for a few days and then quit reading and writing blu-ray. Would not read or write on any Apple or Windows computer after that. Currently getting frustrated with LG customer service since they think it is a computer problem. Reads DVD and CDs just fine. I had all the right software and actually read and played Blu-Ray movies as well as wrote 3 Blu-Ray data disks. Hope yours continues to work, but I believe I will never by anything LG again since their customer service is so poor.

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Answer 4

thomash31 Author

Level 1

5 points

Feb 26, 2016 10:44 PM in response to Rudegar

I have tried to use it on a Windows machine. Same thing no Blu-ray but will work as a DVD or CD player. I emailed LG and let them know. They have yet to reply.

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Answer 5

GenlLee

Level 1

10 points

Aug 4, 2017 5:58 AM in response to thomash31

I used this drive to rip a number of Blu-Ray films and TV series to my iMac and then into my AppleTV or other digital libraries. It worked flawlessly until Mac osSierra. Now none of my Macs will even recognize the drive. Since Apple has little to no enthusiasm for Blu-Ray and since LG has shown no enthusiasm with respect to supporting others on this forum, then I don't think any of us will be getting past the problem anytime soon.

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