Airdrop Can't See Anyone on Macbook Pro & IPhone 6s Plus

I have recently purchased both Macbook Pro and an IPhone 6s Plus and i'm trying to send files from both of them but both of them can't see each other. I restarted my IPhone and reinstalled the OS on my Mac (El Capitan) but nothing at all.


I made all the troubleshooting steps but still they cannot detect anything.

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Feb 19, 2016 11:39 PM

Reply
1 reply

Feb 21, 2016 8:58 AM in response to adhamradwan

Greetings adhamradwan,


Thanks for using the Apple Support Communities!


I understand that you would like to use AirDrop to send files between your iPhone and Macbook Pro, but the devices don’t see each other.


To continue troubleshooting this situation, I recommend working through the suggested steps from the following article.


Tips for sending items

If you don't see the recipient in the AirDrop window or sheet:

  • Make sure that both devices have AirDrop turned on and are within 30 feet (9 meters) of each other.
  • If you're sending to an iPhone, iPad, or iPod touch:
    • Your Mac needs to be a 2012 or newer model with OS X Yosemite or later.
    • The iOS device must have Personal Hotspot turned off in Settings > Cellular.
  • If you're sending to a Mac:
    • If the receiving Mac is using OS X Mavericks, Mountain Lion, or Lion, it needs to have an AirDrop window open: choose Go > AirDrop from the menu bar in the Finder.
    • If the receiving Mac is a 2012 or older model, click “Don't see who you're looking for?” in the AirDrop window or sharing sheet of the sending Mac. Then click “Search for an Older Mac.”
    • Find out if the Mac has “Block all incoming connections” turned on in Security & Privacy preferences. A Mac won't receive items using AirDrop if this setting is turned on.
  • If AirDrop on the receiving device is set up to receive items from contacts only, make sure that both devices are signed in to iCloud. Also make sure that the email address or phone number associated with your Apple ID is in the Contacts app of the receiving device.


Use AirDrop to send content from your Mac - Apple Support


Have a great day!

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Airdrop Can't See Anyone on Macbook Pro & IPhone 6s Plus

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