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Feb 20, 2016 9:16 AM in response to Gsgkpowellby ZikzakCorp,- Make sure that you're connected to the Internet
- Verify your user name or password. Sign in to your email provider’s website and make sure that your email account is active.
- Check your email settings. If the settings are unavailable, contact your email provider.
- Close and reopen Mail.
- Restart your iOS device.
If you can add an email account to your iPhone, remove the affected email account from your device:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support