iPhone not turning on nor connecting to iTunes nor charging !

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iPhone not turning on nor connecting to iTunes nor charging !

Hi,

My iphone had a problem with battery draining, Like when I go to sleep and wake up in the morning, I always found it switched off even though I charged it 100%... So, I had to charge it over again. But today something different happened. I connected the charger but I couldn't see the charging icon. I thought maybe it will take few more minutes, but nothing happened. I tried connecting my iphone with itunes, but it's not detecting it. I tried the hard reset method but still nothing.. It's completely off and I am so annoyed right now.. I also cleaned the charging port with the q-tip in a case if there were some dust or anything.. Anyway, I'm worried and I really, really need help !!!

What should I do? 😟

Model: iPhone 5s

ios Version: 9.2.1

Model: A1530

Please help me guys !! 😢

iPhone 5s, iOS 9.2.1

Posted on Feb 20, 2016 6:50 AM

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Answer 1

CarlAVII

Community Specialist

Feb 21, 2016 12:11 PM in response to zuhaib666

Howdy zuhaib666,

I understand that your iPhone is neither charging, nor being recognized by your computer when you connect it. Fortunately there are a number of steps in addition to cleaning the Lightning port that can help restore functionality to your iPhone detailed in the article linked below.

Charge your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201569

Regards!

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