HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
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Helpful answers
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Feb 20, 2016 6:06 AM in response to danial7by Winston Churchill,Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events but Apple can assist in such cases, but it may take a while and you may need to provide a death certificate and a note from the executor that the device has been willed to yourself, along with an original proof of purchase.
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Feb 20, 2016 10:33 AM in response to danial7by Lawrence Finch,danial7 wrote:
I bought a iphone 5s , I erased it , now i want to set it up but i dont know the password of apple id and previous owner is dead
, now what should I do?
please help me
If you are not related to the previous owner the phone is useless to you. See the other post for the details.
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