lilith72

Q: Imessages not sending or receiving to one contact

I have a 4s and I can send Imessages to every contact with an Iphone but one.  i cant receive them either.  It was working and now it's not.  Now neither of us ate getting them.  We've checked all the contact info, made sure they were only going frim phone number, have done resets but nothing.  We can facetime each other but no messages.  Is this happening with anyone else?  It happened once before with someone else after the ios9 update but then fixed itself after subsequent updates, but this is really frustrating.  Any suggestions?

iPhone 4S, iOS 9.2.1

Posted on Feb 20, 2016 8:27 AM

Close

Q: Imessages not sending or receiving to one contact

  • All replies
  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Feb 21, 2016 1:13 PM in response to lilith72
    Community Specialists
    Feb 21, 2016 1:13 PM in response to lilith72

    Hello lilith72,

     

    Thanks for using the Apple Support Communities!

     

    I understand that there is a certain contact in your iPhone that you are unable to send messages. To troubleshoot this situation, I recommend reading over and working through the suggested steps located in the following article. 

     

    If messages won't send to a certain person or you need help with group messages

    Sometimes your messages won't send to a particular contact, or you might have issues with group messages. For example, you might reply to a group conversation and receive your own message. Or you might get a new phone number and see your old one listed as a recipient in an existing group conversation.

    Delete the conversation* that has the issue and start a new conversation: 

    1. Open Messages and look at your list of conversations.
    2. Swipe from right to left on the conversation you want to delete. Then tap Delete.
    3. Open Messages, tap  , and enter the phone number or email address of your contact or contacts. 
    4. Write a new message and tap send. 

    *When you delete a conversation, you won’t be able to recover it. If you want to save parts of conversations or their attachments, you can take screenshots. You can also touch and hold an attachment or message bubble, then tap More > Save. 

     

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

     

    Cheers!