red line on screen

Question

red line on screen

The is a red line on the right portion of the screen about 1/4 inch from the right edge (Nano 7th Gen). I thought I touched womething in the set up. Does anyone have any idea what this is and how I can make it go away?

Posted on Feb 20, 2016 8:33 AM

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Answer 1

Feb 20, 2016 11:04 AM in response to Robert Getsfred

Does it go all the way across the screen? Try doing a Reset (restart) on the iPod.

Learn how to reset your iPod - Apple Support

When you see the Apple logo, is the red line still there? If the Reset does not make it go away, you may have problem with the iPod's LCD. You can also try doing a Restore using iTunes; that erases the iPod, reinstalls its software, and sets it to default settings.

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

If the Restore does not help, it is more likely to be a hardware problem.

NOTE: If your iPod nano is less than one year from purchase data, it is covered by the standard warranty.

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Answer 2

Feb 20, 2016 11:03 AM in response to Kenichi Watanabe

First I should have said the line is vertical and indeed goes the length of the screen.

I tried both of your suggestions. The line is still visible when restarted. It is also there when restored. I think you are correct in saying a hardware problem. The device is over a year old so it is out of warranty. The device works as if it was new. The red line is only visible when I activate the screen so I'll just use it as is.

Thanks for your suggestions!

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