oooryan

Q: My front facing camera has a strange smudge on the lens or something

Today I noticed that on the front facing camera I have a smudge that won't go away. It's only there on the front camera and I've wiped the lens and it wont disappear.  I'm really confused how this happened. I have an iPhone 6simage.jpeg

iPhone 6s, iOS 9.2.1, null

Posted on Feb 20, 2016 10:37 AM

Close

Q: My front facing camera has a strange smudge on the lens or something

  • All replies
  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Feb 21, 2016 2:22 PM in response to oooryan
    Community Specialists
    Feb 21, 2016 2:22 PM in response to oooryan

    Hi oooryan,

     

    Thanks for using the Apple Support Communities!

     

    From your post, I understand that you are seeing a smudge on images taken from the front facing camera on your iPhone. The following article gives information on how to troubleshoot this situation. 

     

    Your photos are blurred or out of focus

    If your photos are blurred, out of focus, or have dark spots, try these steps:

    1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    2. With iPhone 6 Plus and iPhone 6s Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality.
    3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

    If you still have issues with the focus on your camera, contact Apple Support.

     

    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

     

    Best!