Can I swap SIM cards while phone is turned on - iPhone 6?
Been having some issues with my iphone 6. To determine if it was the device or the carrier (AT&T), I decided to do a little test. my husband and I are under a shared plan (different phone numbers) and both have iPhone 6's. So I swapped the SIM cards a couple times to see if the problem would replicate on my husbands phone. Did the test two different days, swapped the cards about twice each time, and replicated the problem. So not the device. Anyway, after I ran these tests, AT&T said I should have powered off the phones before switching each time. I did not do these. Kept the phones on, got a message that no sim was installed, then popped the other one and it registered. Apple website also seems to suggest to power off. Yet, when I went to an AT&T store to replace the SIM card a few weeks ago, a different rep with them said I didn't have to turn it off. Maybe it's just who you ask, but my question, for your thought, is....do you have to power down to switch the SIM card? Did I cause damage by keeping the phones on?
iPhone 6, iOS 9.2.1
