Q: Purchase projects in photos

Hi, I am trying to purchase a project in photos. However when I get to the final step it tells me "Unsupported Country - orders must be sent within your billing address". My shipping address is the same as my billing address given in my apple-id. What else can I do to complete my purchase? Please help!

Posted on Feb 20, 2016 8:15 PM

I have this question too

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by Allen A,

Allen A Feb 22, 2016 7:12 AM in response to zandralouise
Community Specialists

Feb 22, 2016 7:12 AM in response to zandralouise

Hi zandralouise,

I understand that you're looking to make a purchase in the iTunes or App Store and are not able to complete your purchase because of an apparent billing information issue. There may be two causes for such a situation. It may help to re-enter your billing information as detailed in the article linked below.

Change or remove your Apple ID payment information
https://support.apple.com/en-us/HT201266

If you're still unable to complete your purchase, you may need to change the country which your iTunes and App Stores are set to.
Change your iTunes Store country or region
https://support.apple.com/en-us/HT201389

Regards!
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Q: Purchase projects in photos

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by Allen A,

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