Q: Given my dad my phone, unlocked but still not working
HI, I wondered if anyone can help please. I have given my dad our old iPhone 5, he had it unlocked but it still isn't working. We tried to remove the phone device from our Apple ID account but it hasn't worked. Please help!
iPhone 5
Posted on Feb 21, 2016 2:09 AM
• What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
• Find My iPhone Activation Lock - Apple Support
• Turn off Find My iPhone Activation Lock - Apple Support
• AppleID - Apple Support:
http://www.apple.com/support/appleid/
• iPhone - Apple Support:
https://www.apple.com/support/iphone/
• iCloud - Apple Support:
http://www.apple.com/support/icloud/
• iTunes - Apple Support:
http://www.apple.com/support/itunes/
Each of these (and associated linked support pages) have details that may be a reason
for the iPhone to not be functional in the hands of anyone, after given up or sold unless
it is correctly handled by the person whose ownership and user accounts are cleared.
Good luck!
Posted on Feb 21, 2016 2:21 AM