jcgalizia
Level 1 (0 points)

Q: download time about 4 hours but internet speed is good - 30mbps.

My Apple TV is taking 3 or 4 hours to download a rented movie. But my internet speed is good - 30Mbps. So internet speed is not the problem. What is?

AppleTV 2

Posted on Feb 21, 2016 6:25 AM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,521 points)
Apple TV
A:

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

 

You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

 

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

 

There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

 

The following article(s) may help you.

 

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Sources of Interference

Wifi Diagnostic Software (for Mac users)

 

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

Posted on Feb 21, 2016 12:12 PM

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jcgalizia

Q: download time about 4 hours but internet speed is good - 30mbps.

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  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Feb 21, 2016 12:12 PM in response to jcgalizia
    Level 10 (104,521 points)
    Apple TV
    Feb 21, 2016 12:12 PM in response to jcgalizia

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by jcgalizia,

    jcgalizia jcgalizia Feb 22, 2016 1:37 AM in response to Winston Churchill
    Level 1 (0 points)
    Feb 22, 2016 1:37 AM in response to Winston Churchill

    Thank you! I had recently "organized" my jumbled electrical cables, modem and router wires to pass through a neat box. I undid it and laid the wires out freely. Now everything works just fine and the Apple TV authorizes immediately.