Other people don't receive my Share Screen Request

I try to ask someone to share screen with me and invite to share my screen via Messages,

I send the requests, but somehow other people don't receive them.

But when other's send request to me, i receive the request and i can use the screen sharing function.

What's wrong with my mac, why other people don't receive my requests?

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4), null

Posted on Feb 21, 2016 8:35 AM

Reply
9 replies

Feb 21, 2016 11:20 AM in response to renluen

Hi,


Are you using an AIM account or Jabber account to connect to another Mac ?

If so there is a bit of a known issue that have not been resolved.


It's partly related to the fact that in El Capitan the feature has been removed and therefore the server seems to have been changed.


IF it is an iMessages Connection you need to turn On System Preferences > Sharing > Screen Sharing as the Messages app invokes this app like it does for FaceTime and Video.



User uploaded file

7:20 pm Sunday; February 21, 2016


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Feb 22, 2016 11:42 AM in response to renluen

Hi,


So you are starting an iMessages chat with the person then using the Details option top right and selecting the Screen Sharing icon ?

This is not launching the Screen Sharing App ?


Or it does but sending an invite does not appear at the other end ?



User uploaded file

7:42 pm Monday; February 22, 2016


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Feb 23, 2016 12:30 PM in response to renluen

Hi,


In that case in their System Preferences > Security and Privacy > Firewall Tab Advanced setting are they allowing File Sharing ?

It should appear in the top section once allowed in the System Preferences > Sharing pane



User uploaded file

8:30 pm Tuesday; February 23, 2016


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Other people don't receive my Share Screen Request

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