glosackmd

Level 1 (8 points)

Apple TV

Q: do i need a transreceiver with the white APPLe mouse

i use a logitech mouse

i need to use a USB port to place the transreceiver

i need the port for other things

i have a white apple mouse

it works fine with the TRANSreceiver in

but not alone without it

i have the 2014 imac

with EL CAPITAN

bluetooth runs my keyboard fine

id like the mouse to also run with bluetooth and not need this small USB transreceiver

any help

thanks

gl

iPhone 3GS, iOS 5.0.1

Posted on Feb 21, 2016 9:28 AM

I have this question too

Q: do i need a transreceiver with the white APPLe mouse

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Helpful answers

by jeremy_v,

jeremy_v Feb 22, 2016 2:53 PM in response to glosackmd
Community Specialists

Feb 22, 2016 2:53 PM in response to glosackmd

Hi glosackmd,

Thanks for visiting Apple Support Communities.

It sounds like you're using an Apple wireless mouse and keyboard with your iMac, but the mouse doesn't work when the USB receiver for your Logitech mouse is not connected.

If the Logitech mouse uses Bluetooth, try setting it up using the steps in Using a Bluetooth mouse, keyboard, or trackpad with your Mac.

You can also troubleshoot your Apple mouse with the steps in If your Apple wireless mouse, keyboard, or trackpad aren't working as expected.

Additionally, I'd recommend Resetting the System Management Controller (SMC) on your Mac.

Best Regards.
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by glosackmd,

glosackmd Feb 22, 2016 3:17 PM in response to jeremy_v
Level 1 (8 points)

Apple TV

Feb 22, 2016 3:17 PM in response to jeremy_v

it works
then it doesnt
then it does

the connection is lost
then its connected

i don't have time to test this

el capitan is not stable

so i lose a USB port
to the transreciever to my LOGITEC mouse which works fine
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