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Hello,
I am using an MacBook Air 13' with OS X El Capitan 10.11.3 and Mail does not work well.
I am not able to add my email account, because everytime I type my data in, it says that this particularly account already exists. But this account does not exist, because if I could use it.
Do you have any solutions for my problem?
Thanks
First, please make sure you don't have two accounts with the same address. That could happen if one of them is an iCloud account.
From the Mail menu bar, please select
Window ▹ Connection Doctor
In the window that opens, look for an SMTP (outgoing mail) account with a name that matches the account you're trying to add. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. Click the minus-sign button to delete the matching one, then click OK.
Try again to add the mail account. If you still can't, log out or restart the computer, then open the Internet Accounts preference pane and see whether the account is listed.
First, please make sure you don't have two accounts with the same address. That could happen if one of them is an iCloud account.
From the Mail menu bar, please select
Window ▹ Connection Doctor
In the window that opens, look for an SMTP (outgoing mail) account with a name that matches the account you're trying to add. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. Click the minus-sign button to delete the matching one, then click OK.
Try again to add the mail account. If you still can't, log out or restart the computer, then open the Internet Accounts preference pane and see whether the account is listed.
Check System Preferences/Internet Accounts and see if it is there. If so, note the details and delete. Restart the computer and try to add the account back.
This is clearly a Mac bug - of course my icloud ID matches one of my email accounts! Using the Connection Doctor, I managed to get it to accept the password for the account, but not through the Internet Accounts pref-pane.
Finally found a solution over here: http://disq.us/p/1docj72
Looks like a conflict between iCloud and the email account with the address use for my iCloud. Briefly turning off iCloud and starting Mail/entering passwords while it is off, then restarting iCloud worked for me - but read the full solution.
Mac says that my account already exists
