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System Preferences hangs indefinitely

Any time I open System Preferences it is stuck on the Network tab and none of the buttons in the menu work. After 10 seconds, or if I try to close it, the spinning ball appears. It will stay that way until I Force Quit it. I've tried restarting, logging out, etc. and it still occurs every time. It's been doing this for over a week.

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Feb 21, 2016 4:22 PM

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3 replies

Feb 22, 2016 7:50 PM in response to chermenitt

Please triple-click anywhere in the line below on this page to select it:

/Library/Preferences/SystemConfiguration

Right-click or control-click the line and select

Services ▹ Open

from the contextual menu.* A folder named "SystemConfiguration" should open. Move the contents of that folder to the Trash, except the file with this name:

com.apple.Boot.plist

Leave that file where it is.

You may be prompted for your administrator login password. Restart the computer and test.

If there's no change, restore each of the items you deleted from a backup, overwriting the one that may have been created in its place.

If the problem is resolved, you may need to recreate some of your settings in the Network and Energy Saver preference panes.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

System Preferences hangs indefinitely

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