Desktop PC is HP 251-a11, Windows 10, AMD quad core A6 -6310 accelerated processor with 4 gig DDR3 system memory and 500 gig hard drive. I installed I tunes latest version and cannot get it to work. Message error states Bonjour not enabled. Tells me to

Desktop PC is HP 251-a11, Windows 10, AMD quad core A6 -6310 accelerated processor with 4 gig DDR3 system memory and 500 gig hard drive. I installed I tunes latest version and cannot get it to work. Message error states Bonjour not enabled. Tells me to go to Control panel then to Admin Tools and to enable Bonjour. I followed these instructions but I can not enable Bonjour. What did I do wrong and how can I enable Bonjour? My email is ******* any and all help is greatly appreciated


<Email Edited by Host>

iPhone 6, iOS 9.2.1, Win 10

Posted on Feb 21, 2016 8:20 PM

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3 replies

Feb 22, 2016 1:14 PM in response to chetfromsaigon

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

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Desktop PC is HP 251-a11, Windows 10, AMD quad core A6 -6310 accelerated processor with 4 gig DDR3 system memory and 500 gig hard drive. I installed I tunes latest version and cannot get it to work. Message error states Bonjour not enabled. Tells me to

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