HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touch
-
All replies
-
Helpful answers
-
Feb 21, 2016 6:46 PM in response to michelefrompensacolaby michelefrompensacola,restarted iMac and iPhone, still no better. Tether iPhone to iMac and iTunes DOES NOT auto start. So I start iTunes and the device appears but NO SUMMARY displays and BACKUP option is grayed out. Only prompt is do I want to restore from my iPad (um, NO) and do I want to set up a new iPhone device. As I comprehend this question, it is thinking my 2 year old iPhone is new. I don't know what the next screen will be like but this is not a new iPhone. Maybe the text should read differently for my comprehension. It seems like it's never seen my iPhone previously, but it has.
