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El Capitan woes. Safe mode, Hardware test do not work. Restart loop, kernal panic. Any sugguestions?

I have an early 13" 2011 MacBook Pro. It had OS X Lion when purchasing.

Two years later I upgraded it to OSX Mavericks.


Less than a week ago I did a CLEAN install of El Capitan. Wiped my HD and installed El Capitan.
I did it with a bootable USB flash drive. The installation went fine. All through the years I did disk repair/verification, repair disk permissions when it was necessary. I have a 500gb hard drive installed and I kept about 200gb free most times. Before and after installation of El Capitan, Disk Utility has shown repeatedly the hard drive was in healthy condition.

Just last night I woke my computer from sleep mode it seemed to be frozen.

Some apps still running - Google Chrome, VLC.

Mouse still worked. Any click from mouse or track pad would not effect anything on screen.


I pressed Command-Option-Esc to get to force quit and quit Chrome through there.

Then I restarted, went to apple screen and progress bar, but then hung on a blank grey screen for about 7 minutes.


I shut it down. I disconnected ALL peripherals.

I restarted holding down option key, same outcome

I restarted holding down D key, same outcome.

I reset NVRAM, and SMC with same outcome.

I restarted again and realized the progress bar WAS actually progressing just at an incredibly slow rate. So, I waited it out and it finally did come back to the login screen. Im talking 20 minutes plus.


Once I finally got to the desktop - I did another disk check and it said everything was fine with my hard drive.


I checked activity monitor and didn't show anything clogging up CPU or memory.

I cleared out any login items (system preference>users and accounts>login items) that could be causing it.

I would have checked disk permissions even though i doubt it would have helped, but it looks like El Capitan doesn't provide that feature in Disk Utility anymore?


I then tried the same - restart + hold down D to see if i could run some sort of diagnostics, something! but it still just booted up to login again, but it bit faster this time.

I thought I was in the clear, but after restarting one more time it would go to apple logo/progress bar and then show some odd code on top and then direct to the message "your computer restarted because of a problem, press any key or wait to continue".... etc in various languages. The computer will begin to restart again only to do the same thing.

I shut down then reset PRAM, SMC again.

I restarted in recovery mode to check my HDD. Well, now for the first time ever it is telling me theres something wrong with my drive and cannot be fixed. I find it so odd because it was working fine on Mavericks and Lion for years. I never had any problems - booting up or hard drive related.

Well it finally allowed me get to Apple Hardware Test. Clicked "test" and everything seemed to be going fine until 2min 0s mark, very end of progress bar it froze, trackpad would work, but mouse would be unresponsive by seconds. Im guess its a hardware or hard drive issue then? Failing drive? DOnt know how installing El Capitan would casue these things....

If i were to get a new drive and just start anew, will I be able to reinstall my programs purchased from the app store? The only one I have right now is Logic Pro. On a PC right now and cant find anyway to see my purchase history. Checked apple.com and shows no purchases for the last 90 days so i guess I must check through itune or the actualy mac app store?


Thanks for reading and any help is greatly appreciated.

MacBook Pro, OS X El Capitan (10.11), Had Logic Pro X installed

Posted on Feb 21, 2016 10:13 PM

Reply
4 replies

Feb 23, 2016 1:34 PM in response to perdvenom

Hi Perdvenom:


Sorry to hear about your problems.

Every hard drive will fail, it is just a matter of when. Thats why backups are so important.

I guess the extra work of installing El Capitan, or maybe using some previously unused space on your hard drive caused it to fail.

Or sometimes it is just the electronics that fail.


I would say replacing your hard drive is your best bet. It may be a good time to upgrade to an SSD. Also El Capitan works best with more than 4 GB of RAM. It may also be a good time to upgrade RAM as you will be inside computer.


See the following website OWC who specialize in Mac upgrades. https://www.macsales.com/

Also see the installation videos. http://eshop.macsales.com/installvideos/macbookpro_13_unibody_early11/


Kim

Feb 23, 2016 1:56 PM in response to KimUserName

Hello Kim

Thanks for the tips. I talked to apple support and just ended up reformatting and reinstalling. It seemed to go OK, but my gut told me it was HDD. well, after a couple disk checks in disk utility, then a hardware test it came up fine. So restarted and let it sit a for a few hours while i did just regular tasks - opened finder, disk utlity, safari, didnt plug any peripherals in.


I restarted before went to bed and it hung on the Apple logo and progress bar. That seems like an HDD issue, but really cant be sure. If not, Mobo? Ram? I couldnt tell you as the hardware test hasnt picked anything up. I had the ram upgraded when I got it back 2011, but the hardware test came up fine when testing memory. The only time the AHT would freeze was at the very end before i reformatted the drive.


Just purchased a 512GB sandisk X300 SSD on sale at newegg. Ill install that and update the thread with my results...


Any guides on getting new OS on newly installed SSD?

Im guessing I could just boot/install from flash drive again.

Feb 23, 2016 2:47 PM in response to perdvenom

Hi Pefdvenom:


It could also be the hard drive SATA cable. It is quite a common failure for this year computer.

This is the cable. https://www.ifixit.com/Store/Parts/MacBook-Pro-13-Inch-Unibody-Early-2011-Late-2 011-Hard-Drive-Cable/IF163-026-1

Here is how it fails. https://www.youtube.com/watch?v=Amg5w0rlwDo


You could try installing your HDD in an external case and see if it boots. This is the one I used http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Price%7c0&Ne=5000&N =6430&Ntt=On-The-Go+Kit

Or you could use a USB to SATA cable to hook up your external drive or SSD. http://www.amazon.ca/gp/product/B006J2L0ZM?psc=1&redirect=true&ref_=oh_aui_detai lpage_o07_s00


You could install it from your flash drive again.

I used Carbon Copy Cloner to clone my hard drive with the SSD in an external case. This allowed me to test it without removing my old HDD. But I am assuming that your drive is pretty much a fresh install.


Also here is a technote from Apple on how to reinstall your OS. How to reinstall OS X on your Mac - Apple Support


Here are some installation videos from OWC which may be helpful. http://eshop.macsales.com/installvideos/macbookpro_13_unibody_early11/


Here is a video on Migration of your Mac OS X installation to new drive. http://eshop.macsales.com/articles/how-to-transfer-your-data-from-your-old-drive -to-a-new-drive


Kim

El Capitan woes. Safe mode, Hardware test do not work. Restart loop, kernal panic. Any sugguestions?

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