Brand new imac

Just bought a new Imac I wanted fire wire need it more like it anyway can't get my lighting bolt to fire wire working to a personus interface will not connect

is there any resone why new 400-800 fire wire will not connect please HELP WILL NOT CONNECT

iMac with Retina 5K display, OS X El Capitan (10.11.2), Lighting bolt to firewire will not

Posted on Feb 21, 2016 10:36 PM

Reply
1 reply

Feb 23, 2016 1:21 AM in response to tonygsherman 123

Is there a possibility the wire adapter you bought is damaged or otherwise incorrect?


Some third party brands may or may not provide proper connections. Have you tried

another adapter to see if that is the problem? Also inspect the port in the computer.


• Apple Thunderbolt cables and adapters - Apple Support


If you still have issues, contact the authorized reseller or an Apple Store about this

situation because the computer is under warranty if the port is somehow defective.

{Also, the use of a secondary adapter may be needed to use FW400 products.}


• Apple Thunderbolt to FireWire adapter -- Apple Store:

http://www.apple.com/shop/product/MD464LL/A/apple-thunderbolt-to-firewire-adapte r


Also, if the adapters do fit correctly, but the products don't work -- and a second adapter

does the same thing even though it tested OK on a different Mac -- you could try to see

if an SMC reset could help the computer recognize the ports and peripherals attached.


• Thunderbolt ports and displays: Frequently asked questions (FAQ) - Apple Support


Sometimes, the SMC reset may or may not be helpful. Or the situation may require an

other kind of reset known as NVRAM. -- However the adapter may be defective; or not

correct. The older Mini DisplayPort adapters can be confused with ones intended for

use with Thunderbolt; some won't work.


• Resetting the System Management Controller (SMC) on your Mac - Apple Support

• How to Reset NVRAM on your Mac - Apple Support



Good luck in this matter! 🙂

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