Sameh kotb

Q: Wrongly deducted fees

HI,

hopefully i find a solution for my issue at your side

my credit card was debited with 1$ for a service i didn't get

i tried to download office lens from app store but it asked me to verify my payment method despite the fact that its for free

i verified the payment option and i changed the country to ( Egypt where i live )

after that my credit card was debited with 1$ and the application wasn't installed and when ibtried to search for it on the app store(Egypt) i didnt found it

i tried to change to united states again but he asked for an billing address

should i register in united states to find diffrenet applications !!

i Dont mind purchasing it but if i took the service i need

my mail is **********

 

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Posted on Feb 22, 2016 2:06 AM

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