Permanently Deleting Apps from Itunes

Question

Lisa K1976 Author

Level 1

1 points

Permanently Deleting Apps from Itunes

Hi all,

I work at a school and am trying to 'clean up' an iPod cart that is used by our middle schoolers. The previous admin of the cart did not put any restrictions on the iPods and didn't log out of iTunes so students were able to add and delete apps whenever they felt like it. There are about 150+ apps that I want to delete and then I plan to use Apple Configurator to start fresh with the iPod cart.

I am using a MacBook, running OS X 10.11.3 and iTunes 12.3.2. My purchased/library screen doesn't look like any of the examples that I have seen and I have tried just about everything I can think of to permanently delete apps from iTunes but I have not been successful.

Any suggestions are welcome.

Thanks :)

OS X El Capitan (10.11.3), iTunes

Posted on Feb 22, 2016 5:29 AM

Reply

Answer 1

Demo

Level 10

166,747 points

Feb 22, 2016 5:37 AM in response to Lisa K1976

Are you trying to delete then so that the students can not access them? You can not permanently delete apps from iTunes. They are part of the purchase history that is associated with the Apple ID that was used to purchase those apps. You can hide the apps in iTunes, but not delete them permanently.

Hide and unhide purchases in iTunes or iBooks on your Mac or PC - Apple Support

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Answer 2

Lisa K1976 Author

Level 1

1 points

Feb 22, 2016 5:45 AM in response to Demo

In a perfect world, I would like the apps to disappear for ever...but since that doesn't seem to be an option, I would like to hide them. I can't get the apps to hide.

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Answer 3

Lisa K1976 Author

Level 1

1 points

Feb 22, 2016 5:56 AM in response to Demo

When I hover the cursor over the app, an "X" does not show up...which is the only instruction that Apple gives.

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Answer 4

King_Penguin

Level 10

334,336 points

Feb 22, 2016 5:56 AM in response to Lisa K1976

You should be able to hide them using your computer's iTunes using the link in Demo's post - there is a bug in iTunes so the 'x' might not show on an app's top left corner when you hover your mouse pointer over the app, but clicking there should still hide the app

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Answer 5

Lisa K1976 Author

Level 1

1 points

Feb 22, 2016 6:25 AM in response to Lisa K1976

Thanks for both of you...I have tried the steps listed in the link and nothing seems to be working. There isn't an 'x' showing up and nothing happens when I try to click in the upper left corner.

Just frustrated but thanks again.

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Answer 6

King_Penguin

Level 10

334,336 points

Feb 22, 2016 6:32 AM in response to Lisa K1976

You are in the Purchased section, and are clicking at the top left of the app, just outside the rounded edge of the app's icon :

When I move my mouse pointer there (OS X 10.10.5) it changes from an arrow to a finger indicating that it's clickable, and clicking hides the app

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Answer 7

Demo

Level 10

166,747 points

Feb 22, 2016 6:47 AM in response to Lisa K1976

King Penguin has your situation well in hand, but I thought that I Would chime in just because I didn't want you to think I abandoned you. I would just keep trying - or quit iTunes, reboot your Mac and then try again. It should work as King Penguin has described it to work.

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