iTunes wants to update my already up-to-date iPhone

Here's what happens when I attach my iPhone to my iMac:

1. The following message pops-up:

A new iPhone software version (9.2.1) is available for the iPhone “Mark's iPhone”. Would you like to download it and update your iPhone now?

2. I click on "download and update". I get this message:

There are purchased items on the iPhone “Mark's iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

3. I click "Contunue". I get this message:

iOS 9.2.1

This update contains security updates and bug fixes including a fix for an issue that could prevent the completion of app installation when using an MDM server.

For information on the security content of this update, please visit this website:

https://support.apple.com/HT20122

4. I click "Next" and "Agree". I get this message:

Enter the passcode on “Mark's iPhone” to continue this iOS update.

5. I unlock my iPhone. I get this message:

There was a problem downloading the software for the iPhone "Mark's iPhone". An unknown error occurred (1671).

I get this all the time. Maybe its a problem with the OS X beta. I'm running.

Thanks for your response to my email.

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.

Sounds like Apple decided to forego standard Revision Integrity rules on this release, by not rev'ing the version number. Is this counter to their quality systems or are they in the mode of doing whatever they want these days? While this may seem like a small thing, it points out an alarming trend in Apple's quality control, which is being reflected in their products.

LSFyre wrote:

Sounds like Apple decided to forego standard Revision Integrity rules on this release, by not rev'ing the version number. Is this counter to their quality systems or are they in the mode of doing whatever they want these days? While this may seem like a small thing, it points out an alarming trend in Apple's quality control, which is being reflected in their products.

The update has a different build number, though I don't recall it off the top of my head. I believe it's what's called a slipstream update.

LSFyre wrote:

Sounds like Apple decided to forego standard Revision Integrity rules on this release, by not rev'ing the version number. Is this counter to their quality systems or are they in the mode of doing whatever they want these days? While this may seem like a small thing, it points out an alarming trend in Apple's quality control, which is being reflected in their products.

No, the full version on your phone is ( or was) 9.2.1(13d15). The new version in the update is 9.2.1(13d20). The update notificaction left off the build number, but it still has a different full version number that follows accepted standards.

What unnecessary message are you talking about? The message is accurate - there is a new build of iOS 9.2.1 that is absolutely mandatory if you have received an error 53 message, and a good idea if you haven't received such a message, because if you ever do and you haven't installed the update it will brick your phone.

The beta shouldn't be an issue, but it's at least a possibility. Do you have the OS X firewall enabled? If you do try temporarily disabling it. Most of the other causes of that error involve jailbroken phones, or using a computer that was used to jailbreak an iOS device in the past. I'm assuming this doesn't apply to you.

Thanks for your continued feedback. I finally got both my iPhone and iPad updated. Everything is great. I have to admit this particular upgrade seemed to be a little bit more difficult than previous ones. It was hard to know that the upgrades were actually downloading.

1. I decided to be patient.

2. Closed all apps on my iPhone and iMac.

3. Turned both my iPhone and iMac off.

4. Plugged my iPhone into my iMac via USB.

5. Turned on my iMac, which also turned on my iPhone.

6. Followed the iTunes prompts until no more prompts.

7. Left for about 30 minutes and followed any new prompts.

I'm also having this issue. It's super annoying. I can't even tell if the update is downloading. Also, my phone already says it's up-to-date, yet when plugged into my Mac it says iTunes wants to update my phone to 9.2.1. Odd indeed.

It's also a first over 8 years i've been using the iPhone. So basically what the author of this post said. My iPhone is up to date on Version 10.1.1. However when I plug it into my Mac and open iTunes, iTunes prompts to update to Version 10.1.1, same version as on my iPhone. Am not gonna mess with this and just ignore it before an update messes up my iPhone. I don't run iTunes everyday and i update via wifi on my iPhone so it's not a problem but searched to see if any other had seen this problem before.

Occasionally Apple releases a "slipstream" update that replaces the current build with a later build, but does not change the major, minor or "point" version (if there was an additional dot, it would replace that - e.g., 10.1.1.1, but Apple's version control system uses a different notation). For example, the current iOS version (in Settings/General/About) is 10.1.1(14B100). 14B100 is the build number, and it will change with a slipstream update. So check that.

Usually a slipstream update is a very minor change. I haven't seen any for iOS 10.1.1, but, if you were part of the beta, you probably would have.

EDIT: I just got a notification in iTunes to update to 10.1.1. I'll check the build after applying it. I did not get it on the phone.

I'm having this problem. How do I solve this? Was on the phone with apple support twice and they could not resolve this issue for me. When I plug my iPhone 6 into my MacBook Air and open iTunes it says there is an update for my iPhone software to version 10.1.1. I get this message there was a problem downloading the software for the iPhone try checking netowork settings. 9006. This happened to me once before and apple support was able to correct it but I forgot how. Please help

I just got a brand new ipad... pulled out of box... updated it to 10.1.1 over the air.

I plug into itunes... says there is a new 10.1.1 Os available and do I want to update?

Same exact thing with my iphone 6.

Any ideas?

Thanks Idris.

I'm not being clear.

My ipad and phone have 10.1.1. on them.

In the summary window of itunes on each device, it shows 10.1.1 when the device is connected after a sync.

However, when I plug the device in via usb wire EACH TIME, a pop up comes up and says, 'a new version is available for this phone 10.1.1 - do I want to download it'. There is no error code. It's as if Itunes doesn't think the phone has 10.1.1 on it... yet after I hit cancel for the download, it clearly shows 10.1.1. in the summary box after the sync is done.

So again, its like it doesn't recognize 10.1.1 is already on the phone or ipad.

Thanks.