bobandlib
Level 1
(1 points)
Q: I've tried to download i-tunes on my computer about a dozen times - it starts by say "download successfull" and then it says "error 7 - windows 193". Are there any humans working at apple that will speak with you on the phone - or have we reached t
Trying to load itunes. Error 7 windows 193 appears. Does anyone at Apple answer a phone?
turingtest2
Level 10
(85,368 points)
If the article hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
