6s no sound

Hi CommandoD,

Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone. If you are having issues with audio on your iPhone in all aspects (built-in speaker, receiver, headphones, etc), you may find the troubleshooting outlined in the following articles helpful (there will most likely be some overlap in steps):

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

If your headset isn't working - Apple Support

You may also want to make sure you have a current backup of your data, then try reinstalling a fresh copy of iOS as outlined in the following article (the article is aimed at a slightly different issue, but the steps are useful more generally):

If your device turns on but gets stuck during start up

You might see the Apple logo or a red or blue screen for a long time during start up. Try these steps:

1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
2. While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
   
3. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
   

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.

If your iPhone, iPad, or iPod touch doesn't respond or won't turn on - Apple Support

Regards