com.apple.sbd is draining cpu resources

Help please--since installing the latest El Capitan update, my CPU and/or memory resources are being drained by the "com.apple.sbd" process.


I've run EtreCheck with the following results:


EtreCheck version: 2.9.6 (256)

Report generated 2016-02-23 09:55:47

Download EtreCheck from http://etrecheck.com

Runtime 2:42

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 119


Video Information:

Intel HD Graphics 4000

Color LCD 1280 x 800

DELL E198WFP 1440 x 900 @ 60 Hz


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: about one hour


Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (407.74 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N ()


USB Information:

Western Digital My Passport 07A8 1 TB

EFI (disk1s1) <not mounted> : 210 MB

Time Machine-My Passport 2 (disk1s2) /Volumes/Time Machine-My Passport 2 : 999.83 GB (479.82 GB free)

TOSHIBA External USB 3.0 1 TB

iTunes Tosh (disk2s1) /Volumes/iTunes Tosh : 1.00 TB (799.38 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Adware:

~/Library/LaunchAgents/com.onlineapplicationnotice.AppNotice.plist

One adware file found. [Remove]


Kernel Extensions:

/Applications/MacX Video Converter Pro.app

[not loaded] com.macxdvd.driver.goodSysAudioCapture (1 - SDK 10.10 - 2015-05-15) [Support]


/Applications/duet.app

[not loaded] com.kairos.driver.DuetDisplay (1 - SDK 10.11 - 2015-12-22) [Support]


/Library/Extensions

[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10 - 2016-01-30) [Support]


/System/Library/Extensions

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7 - 2016-01-30) [Support]


System Launch Agents:

[loaded] 152 Apple tasks

[running] 84 Apple tasks


System Launch Daemons:

[killed] com.apple.ifdreader.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.wdhelper.plist

[loaded] 197 Apple tasks

[running] 88 Apple tasks

3 processes killed due to insufficient RAM


Launch Agents:

[running] com.carbonite.launchd.carbonitealerts.plist (2008-09-24) [Support]

[running] com.carbonite.launchd.carbonitestatus.plist (2009-09-28) [Support]

[running] com.hp.devicemonitor.plist (2012-05-26) [Support]

[loaded] com.hp.messagecenter.launcher.plist (2010-01-19) [Support]

[running] com.hp.productresearch.plist (2012-01-16) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[running] com.carbonite.launchd.carbonitedaemon.plist (2008-07-20) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]


User Launch Agents:

[running] com.amazon.music.plist (2016-02-02) [Support]

[loaded] com.google.keystone.agent.plist (2016-01-28) [Support]

[running] com.onlineapplicationnotice.AppNotice.plist (2016-02-19) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

Google Photos Backup Application (/Applications/Google Photos Backup.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

CopyClip Application (/Applications/CopyClip.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

SoundBunny Application (/Applications/SoundBunny.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

Amazon Cloud Drive App Application (/Applications/Amazon Cloud Drive App.app)


Other Apps:

[running] com.amazon.clouddrive (2015-12-03)

[running] com.amazon.clouddrive.mac.41632 (2016-02-11)

[running] com.apple.xpc.launchd.oneshot.0x1000000b.SoundBunnyHelper (2015-07-28)

[running] com.apple.xpc.launchd.oneshot.0x10000010.EtreCheck (2016-02-20)

[loaded] com.fiplab.clipboardhelper (2016-01-20)

[running] com.fiplab.copyclip2.44192 (2016-01-20)

[running] com.getdropbox.dropbox.44512 (2016-02-19)

[running] com.google.gpautobackup.105632 (2016-01-29)

[running] com.prosofteng.SoundBunny.8672 (2015-07-28)


Internet Plug-ins:

npMotive: 1.0.0 - SDK 10.7 (2015-01-22) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

QuickTime Plugin: 7.7.3 (2016-01-28)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

Default Browser: 601 - SDK 10.11 (2016-01-28)

SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-18) [Support]

AmazonMP3DownloaderPlugin101750: Unknown

PepperFlashPlayer: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

Silverlight: 5.1.41105.0 - SDK 10.6 (2015-12-18) [Support]


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]


Safari Extensions:

1-ClickWeather (2015-01-27)

MLB.com Toolbar (2015-01-27)


Audio Plug-ins:

SoundBunny: 1.1.4 - SDK 10.10 (2015-08-10) [Support]


3rd Party Preference Panes:

Carbonite (2013-08-11) [Support]

Flash Player (2016-01-29) [Support]


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 91.51 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 118

Oldest backup: 9/12/13, 8:59 PM

Last backup: 2/23/16, 9:49 AM

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 91.51 GB X 3)


Top Processes by CPU:

93% com.apple.sbd(2)

36% CarboniteDaemon

32% WindowServer

20% launchd

6% kernel_task


Top Processes by Memory:

1.47 GB kernel_task

721 MB com.apple.WebKit.WebContent(3)

459 MB iTunes

279 MB mds_stores

115 MB mdworker(10)


Virtual Memory Information:

6.83 GB Free RAM

9.17 GB Used RAM (4.23 GB Cached)

36 MB Swap Used


Diagnostics Information:

Feb 23, 2016, 09:37:12 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-02-23-093712_[redacted].cp u_resource.diag [Details]

/Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon

Feb 23, 2016, 08:44:17 AM Self test - passed

Feb 22, 2016, 04:55:07 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-02-22-165507_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Feb 22, 2016, 08:58:21 AM /Library/Logs/DiagnosticReports/com.apple.sbd_2016-02-22-085821_[redacted].cpu_ resource.diag [Details]

/System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/XPCService s/com.apple.sbd.xpc/Contents/MacOS/com.apple.sbd


Thanks for any help provided!

MacBook Pro, OS X El Capitan (10.11.3)

Posted on Feb 23, 2016 8:02 AM

Reply
10 replies

Feb 23, 2016 8:19 AM in response to bekminor from saintlouis

P.S. I removed the adware, per EtreCheck, restarted and ran EtreCheck again with the following results:


EtreCheck version: 2.9.6 (256)

Report generated 2016-02-23 10:15:08

Download EtreCheck from http://etrecheck.com

Runtime 6:35

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 119


Video Information:

Intel HD Graphics 4000

Color LCD 1280 x 800

DELL E198WFP 1440 x 900 @ 60 Hz


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (409.95 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N ()


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Western Digital My Passport 07A8 1 TB

EFI (disk1s1) <not mounted> : 210 MB

Time Machine-My Passport 2 (disk1s2) /Volumes/Time Machine-My Passport 2 : 999.83 GB (479.82 GB free)

TOSHIBA External USB 3.0 1 TB

iTunes Tosh (disk2s1) /Volumes/iTunes Tosh : 1.00 TB (799.38 GB free)

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/MacX Video Converter Pro.app

[not loaded] com.macxdvd.driver.goodSysAudioCapture (1 - SDK 10.10 - 2015-05-15) [Support]


/Applications/duet.app

[not loaded] com.kairos.driver.DuetDisplay (1 - SDK 10.11 - 2015-12-22) [Support]


/Library/Extensions

[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10 - 2016-01-30) [Support]


/System/Library/Extensions

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7 - 2016-01-30) [Support]


System Launch Agents:

[loaded] 157 Apple tasks

[running] 79 Apple tasks


System Launch Daemons:

[loaded] 193 Apple tasks

[running] 95 Apple tasks


Launch Agents:

[loaded] com.carbonite.launchd.carbonitealerts.plist (2008-09-24) [Support]

[running] com.carbonite.launchd.carbonitestatus.plist (2009-09-28) [Support]

[running] com.hp.devicemonitor.plist (2012-05-26) [Support]

[loaded] com.hp.messagecenter.launcher.plist (2010-01-19) [Support]

[running] com.hp.productresearch.plist (2012-01-16) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[running] com.carbonite.launchd.carbonitedaemon.plist (2008-07-20) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]


User Launch Agents:

[running] com.amazon.music.plist (2016-02-02) [Support]

[loaded] com.google.keystone.agent.plist (2016-01-28) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

Google Photos Backup Application (/Applications/Google Photos Backup.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

CopyClip Application (/Applications/CopyClip.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

SoundBunny Application (/Applications/SoundBunny.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

SoundBunnyHelper Application (~/Library/Application Support/SoundBunny/SoundBunnyHelper.app)

Amazon Cloud Drive App Application (/Applications/Amazon Cloud Drive App.app)


Other Apps:

[running] com.amazon.clouddrive (2015-12-03)

[running] com.amazon.clouddrive.mac.41632 (2016-02-11)

[running] com.apple.xpc.launchd.oneshot.0x10000001.EtreCheck (2016-02-20)

[running] com.apple.xpc.launchd.oneshot.0x10000005.SoundBunny (2015-07-28)

[running] com.apple.xpc.launchd.oneshot.0x10000007.SoundBunnyHelper (2015-07-28)

[loaded] com.fiplab.clipboardhelper (2016-01-20)

[running] com.fiplab.copyclip2.44192 (2016-01-20)

[running] com.getdropbox.dropbox.44512 (2016-02-19)

[running] com.google.gpautobackup.105632 (2016-01-29)

[loaded] com.prosofteng.SoundBunny.8672 (2015-07-28)


Internet Plug-ins:

npMotive: 1.0.0 - SDK 10.7 (2015-01-22) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

QuickTime Plugin: 7.7.3 (2016-01-28)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

Default Browser: 601 - SDK 10.11 (2016-01-28)

SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-18) [Support]

AmazonMP3DownloaderPlugin101750: Unknown

PepperFlashPlayer: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

Silverlight: 5.1.41105.0 - SDK 10.6 (2015-12-18) [Support]


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]


Safari Extensions:

1-ClickWeather (2015-01-27)

MLB.com Toolbar (2015-01-27)


Audio Plug-ins:

SoundBunny: 1.1.4 - SDK 10.10 (2015-08-10) [Support]


3rd Party Preference Panes:

Carbonite (2013-08-11) [Support]

Flash Player (2016-01-29) [Support]


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 89.30 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 118

Oldest backup: 9/12/13, 8:59 PM

Last backup: 2/23/16, 9:49 AM

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 89.30 GB X 3)


Top Processes by CPU:

98% com.apple.sbd

36% CarboniteDaemon

5% mdworker(20)

5% kernel_task

2% hidd


Top Processes by Memory:

1.08 GB kernel_task

377 MB ocspd

328 MB mdworker(20)

295 MB iTunes

262 MB com.apple.WebKit.WebContent(3)


Virtual Memory Information:

10.00 GB Free RAM

6.02 GB Used RAM (2.51 GB Cached)

0 B Swap Used


Diagnostics Information:

Feb 23, 2016, 10:12:55 AM /Library/Logs/DiagnosticReports/com.apple.sbd_2016-02-23-101255_[redacted].cpu_ resource.diag [Details]

/System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/XPCService s/com.apple.sbd.xpc/Contents/MacOS/com.apple.sbd

Feb 23, 2016, 10:07:38 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-02-23-100738_[redacted].cp u_resource.diag [Details]

/Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon

Feb 23, 2016, 10:04:41 AM Self test - passed

Feb 23, 2016, 09:37:12 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-02-23-093712_[redacted].cp u_resource.diag [Details]

Feb 22, 2016, 04:55:07 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-02-22-165507_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Feb 22, 2016, 08:58:21 AM /Library/Logs/DiagnosticReports/com.apple.sbd_2016-02-22-085821_[redacted].cpu_ resource.diag [Details]


Again, thanks for any help.

Feb 23, 2016 10:06 AM in response to Linc Davis

I have been using the built-in Activity Monitor to monitor what could be causing my problems. Essentially, my Mac Book Pro slows to a crawl when I see the "com.apple.sbd" process running. I see it either in the CPU tab, in the Memory tab (or sometimes both), of Activity Monitor.


I will try to quit the process, but only using force quit seems to do the trick. After doing so, my Mac Book Pro seems to return to normal. However, by forcing this process to quit, I fear I am doing some kind of damage to other processes vital to the proper function of my laptop.


Since noticing this problem I've also done a fair amount of online research (both regular google searches and here in the Apple Community forums, where I saw others get resolution by running EtreCheck), but I don't seem to find others who are having the same issue and am therefore am at a loss about how to resolve.

Feb 25, 2016 1:25 PM in response to bekminor from saintlouis

Please take these steps to resynchronize the iCloud keychain. Your keychain on iCloud and your other Apple devices won't be affected. Take Step 2 only if Step 1 doesn't solve the problem.

Step 1

Back up all data.

Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

Step 2

If you still have problems, uncheck the Keychain box again and continue.

Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

~/Library/Keychains

In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

A folder named "Keychains" should open. Inside it is a subfolder with a long name similar to (but not the same as) this:

421DE5CA-D745-3AC1-91B0-CE5FC0ABA128

The above is only an example; yours will have a different name of the same general form. Drag the subfolder (not the Keychains folder) to the Trash and empty.

Restart the computer and re-enable iCloud Keychain.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

com.apple.sbd is draining cpu resources

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